Goodlord • Spitalfields, United Kingdom

Marketing Operations Manager

Employment type:  Full time

1–2 days/week at home

A little flex time

Dog friendly

Job Description


📍Based 2 days at our HQ

Goodlord’s mission is to provide the best renting experience in the world and we’re on the hunt for a data-driven, technically-minded Marketing Operations Manager who wants to take ownership of, build and maintain the digital eco-system that supports our marketing efforts.

No two days are ever the same at Goodlord so what you’ll be up to will vary. The pace we move at also means priorities will change and you’ll need to be comfortable with this (we’ll support you!). But these are the things that will be core to your role and will keep you busy.

The day to day stuff:

  • Technical ownership and management of the Goodlord website
  • Technical ownership and management of our customer facing portal (built via Hubspot)
  • Working with the Ops team to ensure our lead to customer journey is operating efficiently via Hubspot and Salesforce
  • Assisting stakeholders from across the business with technical marketing-related queries and tasks
  • Working alongside the Ops, Engineering and Data team to utilise our data in a variety of different ways - including customer insights, dashboards, and top of the funnel calculators
  • Managing and developing a Junior Marketing Operations Exec


You should apply if you have:

  • Significant CRM experience, preferably Hubspot/Salesforce
  • HTML/CSS knowledge
  • Previous ownership and ownership of company’s website
  • Building and automating highly targeted/personalised emails and workflows
  • Experience in manipulating data from multiple sources
  • Experience in managing multiple projects and stakeholder expectations simultaneously

It would also be great if:

  • You have Javascript/SQL knowledge
  • You have management experience
  • Degree/masters in computer science or marketing
  • What we’re doing here at Goodlord excites you!
  • You know what it’s like to work in a young company and love the vibe (and sometimes chaos!)


We started Goodlord because we wanted to make renting simple and transparent for everyone involved: the agent, landlord and tenant. We knew generation rent would lead to more tenants, with higher digital expectations and we were confident we could provide a solution.

And we did. Like all high growth companies it’s been a bit of a roller coaster journey, but we’re now stronger than ever, with over 2500 happy customers and exciting new products. We have ambitious plans but with William Reeve at the helm alongside co-founder Tom Mundy and a brilliant team of over 200 talented Goodlordians we are confident we’ll achieve these.

Our values guide our decisions, the way we work, our culture and the people we ask to join the team. We work hard, have fun and support each other. We’re not afraid to make mistakes (we’d never learn if we didn’t) and we’re always looking to challenge ourselves. Our style is collaboration based on honesty, friendship and respect.

And we’re proud to have been recognised as a Great Place to work. No one likes a show off, but we can’t not shout about this. We’ve worked hard to make Goodlord great, and it’s important you know this isn’t just words on paper; Goodlordians have validated this which has led to us being accredited:

  • 9th in Deloitte’s UK Technology Fast 50
  • 10th Great Place to Work in the UK large-sized businesses
  • 23rd Wellbeing Great Place to Work in UK Large- sized businesses
  • 18th best workplace for Women in UK large-sized businesses 2022
  • Excellence in wellbeing for our dedication to goodlordian’s wellbeing
  • Verified by Flexa as a Flexified employer - Top 100 for 2022


Aside from the role, the people, our culture and our mission, we have some other things that make Goodlord a pretty awesome place to be. Here’s a few favourites amongst Goodlordians (check out our careers page for more info).

  • 🚀Grow with Goodlord: your development is important to us. Have a goal in mind? Share it with us and you can use your £1000 annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally at Goodlord too!
  • 💕 Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health
  • 🌴 Unlimited holiday and flexible time off: we encourage Goodlordians to make use of their unlimited time off to enjoy the world, recharge, and reboot. We also offer time off for volunteering and training, so you can give back to the community and pursue your passions
  • 🤗 Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals
  • 🤩 Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics

Goodlord wants applicants from all backgrounds and walks of life, we are an equal opportunity employer committed to creating an inclusive environment. In fact one of our core values is Bring our whole selves to work which is really important to us. If there is anything you need to participate fully in the interview process we'd like to hear about that too, please just include it in your application. Come and join us!

** Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer **

Strictly NO Agencies - we do not need extra support at this time, thank you.

Company benefits

Unlimited annual leave
Unlimited leave depending on team
Flexible hours and work from home policy (for most roles)
Weekly yoga, badminton, football and other fitness activities
Regular campaigns for wellbeing awareness and support
Hatch Financial Coaching
Personal Development Budget
Generous parental leave policy
Fortnightly sessions with Sanctus, the UK’s first mental health gym
Every Goodlordian has share options
Performance related pay, to recognise Goodlordians for their hard work
Monthly work with Day Old Eats to fuel our Goodlordians at Breakfast Club
Volunteering days
Office snacks and treats
Quarterly team socials
Annual Christmas and Summer parties
Friday drinks and huddles

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options Goodlord provides and then we anonymously survey a statistically significant proportion of their employees to make sure Goodlord is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at Goodlord

Company employees


Gender diversity (male:female)


Office locations


Funding levels

What employees are saying

"I feel I have a brilliant balance between working hard and still enjoying my own time, without feeling stressed or worrying about work."

Anonymous Development Manager at Goodlord

Awards & Achievements
Most flexible Saas & Dev Software companies

Most flexible Saas & Dev Software companies

Industry awards 2022