Form3 • 100% Remote (UK/EU*)

Senior Product Manager - Core Services

Fully-remote

Fully flexible hours

Job Description

THE TEAM

Our awesome team consists of experienced Product Managers, Business Analysts, Technical Writers, Engineers and Designers who together are responsible for creating real-time cutting-edge payment technology products for FinTechs and banks alike. The Core Services team sits within a broader Product team of 30+ talented people spanning multiple geographies and business lines. The Product Management team are defined by their growth mindset and ability to work closely with Engineering counterparts. They own their services, dedicated developer resources, design and then actually build best-in-class cloud-native offerings (already changing the payments world), and work directly with clients to help them build amazing things.

THE ROLE

This is new role created due to growth of the team. You will own our full suite of Core Services, including shaping the Build roadmap and balancing feature work with Run requests. You will work with both internal and external stakeholders and will have a lead or consulting role to play across a range of projects for a range of customers. Your services have an element of criticality to them, and therefore experienced Engineering teams and battle-hardened processes supporting them. You will double down on your SaaS experience and will help define what good looks like as the business and the services scale globally.

RESPONSIBILITIES

  • Own the strategy for an established and scaling set of services, along with the APIs they support
  • To work both cross-team and directly with customers across multiple countries to help them evolve the way they process payments
  • Develop long-term strategic partnerships with customers both existing and emerging
  • Work effectively across Product groups including the market teams, Infosec and Infrastructure teams
  • Line manage and coach two experienced BAs, both of whom are in place
  • Define the roadmap for two engineering teams, balancing Run vs Build need, identifying solutions, prioritising work and ensuring timely delivery
  • Develop an understanding of market need with the technical realities of a rapidly evolving cloud-native platform
  • Work closely with both Engineering Team Lead and Architects in an environment of continual learning as we extend the boundaries of new technologies

WHAT WE'RE LOOKING FOR

  • You must be a Product Manager with well-rounded experience managing SaaS offerings (cradle-to-grave and/or maintain-and-grow of an existing service)
  • Proven end-to-end Product Management experience for cloud-native products, preferably in a scale-up environment (hosted in AWS, Azure or GCP)
  • Experience managing direct reports and working closely with multiple teams of engineers is essential
  • An ability to span both the commercial and the technical and to move seamlessly between these two worlds
  • A desire to progress, and to assume a role that grows in responsibility as our business scales, and to work with an ever expanding team of passionate people
  • You could have Fintech experience, perhaps in Payments, but this is not necessary to succeed in this role

BENEFITS

  • 30 days annual leave plus public holidays
  • Remote friendly environment
  • Remote working equipment allowance
  • Health and wellness allowance
  • Flexible working arrangements
  • Learning days, Udemy and educational reimbursements
  • Primary caregiver leave
  • Mental Health support via Spill
  • Perlego subscription
  • Full details are available on our careers page

Form3 appreciates that we all lead different and often really busy lives. We work remotely 100% of the time and many of us work part time. If you’re interested in hearing what different flexible working arrangements may be available, we’d love to chat. HIRING LOCATIONS

We are able to accept applications from the following countries; Belgium, Czech Republic, France, Germany, Greece, Hungary, Ireland, Netherlands, Spain, Poland, Portugal, Romania & United Kingdom. ABOUT US We are an award-winning cloud-native payment technology provider for financially regulated institutions. Launched in 2016, we've doubled in size year on year as we continue to redefine what a truly instant payment experience means.We celebrate diversity, promote entrepreneurialism and are committed to giving everyone a say in shaping our business. Here you will grow as a person and accomplish incredible things. A career at Form3 is empowering, inspiring and fun. Join us and help shape the future of payments.
EQUAL OPPORTUNITIES
At Form3 we embrace equal opportunity and are committed to building a diverse team of exceptional individuals. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status and it is our strong belief that the more inclusive we are as a business, the better our work will be.

As an inclusive employer, we guarantee to interview all disabled applicants who meet the minimum criteria for this role. We encourage all candidates who consider themselves to have a disability to notify us of any reasonable adjustments that may be required during the recruitment process. This includes providing job adverts in alternative, accessible formats or adjustments required at interview stage.

If you consider yourself to have a disability under the UN definition and would like to be considered under this scheme and/or require any reasonable adjustments please let us know by sending an email to careers@form3.tech clearly stating your consent for us to process this data.

For more information please refer to our Recruitment Data Policy.

Company benefits

Open to part-time employees
Open to job sharing
Summer hours
30 days annual leave + bank holidays
Udemy and educational reimbursements

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options Form3 provides and then we anonymously survey a statistically significant proportion of their employees to make sure Form3 is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at Form3

Company employees

350

Gender diversity (male:female)

75:25

Office locations

Remote (EU) / London

Funding levels

$160,000,000

Hiring Countries

United Kingdom
What employees are saying

"I have been fully convinced by remote working for several years, having commuted 2 hours each way to work for a long time. The fact that Form3 are geared up from the outset to be remote friendly was truly refreshing."

Anonymous Engineer at Form3

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