Activations Specialist - France

Activations Specialist - France

About Flipdish

Flipdish is a hyper growth technology company who puts hospitality brands of all sizes in control of their business growth with a digital ordering and marketing system that builds brands, grows profits and turns customers into regulars.

With a branded website, app or self-service kiosk, powered by Flipdish’s world-class technology, hospitality brands can directly accept digital orders without having to list on aggregator platforms, at a lower cost and with more control over the customer experience.

  • Why do we exist?: To empower a world of diverse, independent food businesses.
  • What do we do?: Provide food businesses with the best-in-class tools and support they need to win.
  • Where will we be?: We will process more digital on-demand food orders than any other company.

Role:

  • Due to our continued and exciting growth, Flipdish is seeking an experienced Activations specialist for France.
  • You will work in partnership with our customer success team ensuring that our clients are set up for success with the Flipdish platform.
  • Instrumental in influencing future lifetime value through higher product adoption, customer satisfaction, and overall health scores
  • Manage key metrics that feed into team-based goals around customer retention, growth, and advocacy
  • We want you to bring new ideas and knowledge to Flipdish as that will help our customers and Flipdish succeed
  • There are excellent opportunities for growth within the company and success will only be limited by the ability of the candidate.

Candidate profile:

  • You will be a high-achiever with experience in a client-facing activation, account management, or project management position.
  • Flexibility - being able to adapt to changing priorities and excellent communication skills, both internally with the Flipdish team and externally with our clients, are essential.
  • People person! You love working with people
  • You're a foodie with a passion for technology.
  • Must be results-focused with a can-do-attitude
  • Excellent verbal and written communication skills - you will be talking to our customers after all!
  • Desire to work in a high growth, dynamic startup environment.
  • Fluency in English and French

Career achievements

  • You have been successful in a hyper growth environment.
  • Understand how a SaaS business operates and ultimately how to improve processes
  • You have managed an on-boarding and activation process in its entirety
  • Prior experience working with clients and internal teams like sales, operations, and menu to provide a seamless and positive onboarding experience for Flipdish customers
  • Familiarity or awareness of the Flipdish product
  • Ideally at least one year of experience in client activation, account management, or customer service

Benefits

Too many to list on this job post! We are a growing startup that understands that only amazing incentives will attract the best talent. This obviously includes ESOP because we want all of our best employees to have skin in the game. In addition to a long list of incentives, we provide unparalleled opportunities for growth and development. If you are smart, ambitious and hard-working, we will do whatever it takes to convince you to join the Flipdish rocketship!

No business embodies diversity like the food business. And at Flipdish, we're all about empowering those diverse, local, independent businesses - all over the planet. For us, diversity isn't a checkbox. It's embedded in how we work. We are committed to building an inclusive and diverse team that represents a variety of backgrounds, perspectives, and skills - all working together in an open, honest and transparent culture. Because our strength comes from embracing our differences: differences that reflect the diverse customers we serve.

Please note that for this role we only accept applications from candidates directly. No recruitment agency assistance is needed.

About Flipdish

Flipdish is a hyper growth technology company (Deloitte Fast 50) who puts hospitality brands of all sizes in control of their business growth with a digital ordering and marketing system that builds brands, grows profits and turns customers into regulars.

With a branded website, app or self-service kiosk, powered by Flipdish’s world-class technology, hospitality brands can directly accept digital orders without having to list on aggregator platforms, at a lower cost and with more control over the customer experience.

Started in 2015 by technology entrepreneurs James and Conor McCarthy, Flipdish is headquartered in Dublin with a team of 280+ digital food retailing enthusiasts, 7000 active clients across 20 countries with teams in Ireland, UK, Spain, France, Germany and the US.

Flipdish Mission Statement: “To provide food businesses with the best-in-class tools and support they need to win.”

Remote-first - With office locations

Fully flexible hours

Dog friendly