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dunnhumby

Shopper Insights Senior Client Lead

Location:  Bentonville
Location flexibility:  3 office days / week
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Job Description

About dunnhumby

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

Dunnhumby is seeking a Shopper Insights Senior Client Lead who expects more from their career to join our Walmart team in Bentonville, USA. You will be a trusted advisor for our retail and CPG clients, working side-by-side with them to ensure their success. Using customer insights derived from our data platform, you will own and develop a client plan that delivers recognizable value, client satisfaction and return on investment. You will work with Walmart Merchants and their market-leading CPG partners to help them use Walmart customer insights to place the customer at the heart of their collaborative decision-making.

What we expect from you

  • Mobility to be based in Bentonville
  • Bachelors degree in a relevant subject
  • 4-8 years relevant CPG, Merchants or Retail experience
  • Client facing or stakeholder management experience
  • Knowledge of customer insights and consultative approach to selling
  • Experience with the SHOP/Shelf Review, Category management: assortment analytics, customer insight analytics
  • Project management experience
  • People management experience

What You Can Expect From Us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process — please let your recruiter know what adjustments would help.

US Benefits

  • Medical, vision and dental insurance.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
  • Company-paid life and disability insurance.
  • 401(k) retirement plan with company matching contributions of up to 5% of salary.
  • $500 annual health and wellness allowance, wellbeing resources and employee assistance support.
  • Commuter and transit savings programmes, long-service awards and additional voluntary benefits. [US Benefit...ITMENT.pdf | PDF]

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found(here)

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Working at dunnhumby

3 office days / week

Core hours 11–3

Company benefits

25 days annual leave + bank holidays
Adoption leave
Annual bonus
Bank holiday swaps
Bike parking
Birthday off
Book swaps
Childcare credits
Coaching
Collaboration spaces
Dental coverage
Early finish Fridays
Enhanced maternity leave
Enhanced maternity leave
Enhanced paternity leave
Enhanced pension match/contribution
Enhanced sick days
Enhanced sick pay
Ergonomic workstations
Eye Care Support
Faith rooms
Family health insurance
Fertility treatment leave
Fertility treatment leave
Hackathons
Health insurance
In house training
L&D budget
Language lessons
Learning platform
Life insurance
Lunch and learns
Meditation space
Meditation space
Menopause support
Mental health platform access
Mental health support
Mentoring
Modern office
Neonatal leave
On-site barista
On-site catering
On-site gym
On-site massages
On-site personal trainer
On-site shower
On-site wellness room
On-site wellness services
On-site yoga classes
Open to job sharing
Open to part time work for some roles
Personal development days
Pregnancy loss leave
Pregnancy loss leave
Pregnancy support
Private booths
Referral bonus
Shared parental leave
Women’s health leave
Women’s health leave
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