Flexa
Depop • 20 Farringdon Rd, London EC1M 3HE

Senior Site Reliability Engineer

4 days/week at home

A little flex time

Dog friendly

Job Description

Depop is the community-powered marketplace app where people exploring style and the latest trends come to shop and sell circular fashion. With over 26m users in more than 150 countries, Depop is the place for anyone looking to celebrate style on their terms and keeping millions of items of clothing in rotation.

Founded in 2011, Depop has its headquarters in London and offices in Manchester, New York and Sydney with 400 employees dedicated to helping build a new fashion system that’s kinder to people and kinder to the planet.

In 2021, Depop joined Etsy, Inc. as a wholly-owned subsidiary and continues to operate as a standalone marketplace for fashion items, community and creativity.

Our brand operates on three values:

  • Circularity - We’re taking the circular economy mainstream. Changing people’s relationship with clothes and making it easy to choose options that are kinder to the planet.
  • Self expression - We’re a space for self expression that encourages millions to explore, connect and find their identities through style.
  • Opportunity - We’re building a home of fashion where everyone feels welcome and anyone can succeed on their own terms.
  • The mission of the Senior Site Reliability Engineer is to help evolve our engineering culture in ensuring the stability, resilience and scale of our services.

    You’ll love working with us if you:

    • Have a passion for making improvements to cloud infrastructure, pipelines, and release engineering.
    • Enjoy working with engineers to ensure a principled approach to delivering change safely and securely.
    • Are happy working in a team with other SREs, as well as platform and software engineers, to achieve our service level objectives.
    • Have a positive, collaborative and supportive mindset and love to help others learn.
    • Believe in shared accountability, learning from failures and celebrating success.

    The ideal candidate will strive for continuous improvement by contributing their ideas to meet both short and long term goals while focusing on the day-to-day health of our environments.

    Your team will work closely with cross-functional production teams and will be engaged in development activities, while supporting the management of builds, deployment tooling and infrastructure. All the while, you will be prioritising your team's professional growth, championing best practices and reinforcing a healthy engineering culture.

    At depop, you'll be working in a technically innovative environment, building high-traffic and scalable distributed systems that service 10,000s of concurrent users, mentoring and coaching other engineers, while iterating and improving your teams’ work based on short feedback loops. Sound like your thing?

    Want to find out more about Depop & our engineering team? Take a look at our blog.

    We write about technology, people and smart engineering - https://engineering.depop.com/

    Responsibilities:

    • Form the connection between platform, backend and production to manage change through development, build, and deployment into production to ensure safety, predictability, repeatability and reliability.
    • Monitoring, alerting, SLO tracking, early warning detection and on-call management.
    • Seek opportunities to automate for the purposes of performing operations at scale, and to improve efficiencies.
    • Facilitate emergency/incident response.
    • Seek opportunities for the provisioning and automation of deployment infrastructure.
    • Facilitate effective improvements in the postmortem process.

    About you:

    • Experience building and supporting high-traffic systems servicing 10,000s of concurrent users.
    • Solid experience with Terraform, Docker, Kubernetes and the JVM.
    • Strong knowledge of systems design, within a modern cloud-based environment (we use AWS).
    • Experience with Scala is a plus but not essential.

    #LI-LM #hybrid

    Benefits

    Health + Mental Wellbeing

    • Cash-plan or PMI - you have the choice of a healthcare plan that best suits you
    • Subsidised counselling and coaching - we partner with Selfspace to provide you the opportunity for a good conversation with a qualified person
    • Cycle to Work scheme - choose between Evans or the Green Commute Initiative to help access a bike for your commute
    • Employee Assistance Programme (EAP) - have access to a confidential support network of expert advice 24/7
    • Mental Health First Aiders - we have trained individuals across the business to offer support and signposting

    Work/Life balance

    • 25 days annual leave with the option to carryover up to 5 days
    • 1 company-wide day off per quarter, for you to take some time for yourself and decompress
    • 2 activism days per year for you to use for volunteering, demonstrations or internal initiatives
    • We offer sabbaticals for our long serving employees.

    Flexible Working

    We’re Flexa® accredited, meaning we offer genuinely flexible working;

    • We'd love you to head to your nearest Depop office once a week, but feel free to work from home the rest of the week!
    • Want to head into the office more? No problem, you can opt to be "Office-Based", with your very own desk.
    • Do you do your best work from home? You can also request to be a remote worker, and only head into the office 4 times per year *role dependent
    • In the office, we provide healthy snacks, tea and coffee and the occasional surprise treats!
    • All of our offices are also dog-friendly! Do your best work with your best friend.
    • Apply to work abroad 4 weeks of the year (in UK tax treaty countries)

    Family Life

    • Maternity + Paternity Leave, plus adoption leave, IVF leave, shared parental leave + paid emergency parent/carer leave

    Learn and Grow

    • We offer a personal learning budget for every employee and also sponsor and run a myriad of programmes, conferences and meet-ups to upskill our employees and enhance their journey with us.

    Your Future

    • Life Insurance (financial compensation of 3x your salary)
    • Pension (Depop will match your contribution up to 6% of your qualifying earnings)

    And finally, as a valued Depop employee We waive all of our employees’ fees when they sell on Depop and also ship your sold items anywhere in the UK for free using our team’s account

    Company benefits

    Open to part-time employees
    Open to compressed hours
    Sabbaticals
    Enhanced maternity leave – 18 weeks full pay. 21 weeks SMP.
    Enhanced paternity leave – 18 weeks full pay.
    Work from anywhere scheme – Up to 20 works days a year.
    25 days annual leave + bank holidays
    Pregnancy loss leave
    Fertility treatment leave

    The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

    First we assess the flexibility options Depop provides and then we anonymously survey a statistically significant proportion of their employees to make sure Depop is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

    We ask the hard questions so you don’t have to.

    Working at Depop

    Company employees

    438

    Gender diversity (male:female)

    47% Women 53% `Men

    Office locations

    London, New York, Manchester

    Hiring Countries

    United Kingdom
    United States

    Awards & Achievements

    Retail & Ecommerce

    Retail & Ecommerce

    Industry awards 2022