Staff Design Programme Manager

Job Description

About the Team

Design Programme Managers at DoorDash, Deliveroo and Wolt are strategic and creative problem solvers, crafting scalable solutions that empower transformative and high-quality design. By driving innovation and excellence, they play a key role in shaping the future of Design at our companies, making a lasting impact on our community and beyond.

About the Role

As the Staff Design Programme Manager at Deliveroo, you will be at the forefront of driving scalability, efficiency, and community through our Design Studio. You will collaborate with design leaders across DoorDash, Deliveroo, Wolt, and 7Rooms to elevate our internal design culture, establish onboarding and development programs, drive our budget, vendor and tooling strategy. You will report to the Sr. Design Director of the Design Foundations organization and you will work in a hybrid environment, seamlessly integrating onsite and remote collaboration. Join us in shaping the future of design at Deliveroo and making a meaningful impact on millions of lives.

You're excited about this opportunity because you will…

• Own and evolve the Design Studio operating model, including onboarding experiences, shared resources, and clear ways of working that help designers ramp quickly, collaborate effectively, and do their best work from day one

• Define and drive the Design Studio tooling strategy, ensuring designers have best-in-class tools, platforms, and workflows that improve efficiency, consistency, and quality across the organization

• Manage the Design Studio budget, including forecasting, tracking, and optimizing spend across tools, vendors, events, and programs to maximize impact and ROI

• Own vendor and agency partnerships, from selection and onboarding to procurement and performance management, ensuring external partners seamlessly support evolving product and brand needs

• Create and maintain Design Studio resources, such as playbooks, templates, documentation, and learning materials that enable consistent, high-quality design outcomes

• Drive AI fluency for designers, partnering with design and technology leaders to introduce tools, training, and best practices that responsibly integrate AI into design workflows and career growth

• Support career development for designers, collaborating on frameworks, learning paths, and rituals that help designers grow their skills, impact, and sense of progression at DoorDash

• Plan and run internal Design Studio moments and rituals, including All Hands, workshops, showcases, and offsites that strengthen connection, alignment, and shared purpose

• Improve Design Studio culture and team health, identifying opportunities to enhance collaboration, feedback, recognition, and inclusion across the design organization

• Identify and unlock operational efficiencies across our Design Studio, reducing friction so teams can focus more time on craft, impact, and innovation

We're excited about you because…

• You have 5+ years of experience building and scaling Design Operations, and design enablement programs, with a proven track record of taking 0→1 initiatives from concept to adoption at scale and speed.

• You have experience supporting designer onboarding, career development, and learning, including creating resources, playbooks, and programs that help designers grow

• You’ve owned design budgets, vendor and agency management, balancing creative excellence with operational rigor

• You’re a clear communicator and scrappy problem solver, passionate about improving design culture, team rituals, and embracing new tools—including AI—to help designers do their best work

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.

We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day.

🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.

🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.

🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning.

​​💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make.

➡️ Want a deeper look at how we build? Check out our Tech Blog.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. While you will be focused on Deliveroo, you’ll benefit from our shared global Studio community, collaborating with and learning from design peers across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at accommodations@deliveroo.co.uk and we’ll be happy to help ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!