Corporate Commercial Lead

Job Description

Corporate Commercial Lead - Italy

We’re looking for a Corporate Commercial Lead to join our Milan team. In this role, you’ll lead the Deliveroo for Work (DfW) commercial strategy for Italy, managing a high-performing team to drive growth in our dedicated B2B arm.

Get to know better our team!

What You’ll Be Doing

You’ll be joining the Deliveroo for Work (DfW) team. DfW is our dedicated B2B arm, helping businesses—from tech startups to global law firms—manage corporate catering and employee food perks through a centralised, high-growth platform.

Here’s what your day-to-day might look like:

• Lead and Inspire: Line manage a team of Business Development and Account Managers, fostering an inclusive culture and establishing a robust performance management framework.

• Drive Strategic Vision: Partner with EU leadership to design and execute the global servicing strategy for our Italian client portfolio.

• Master Stakeholder Management: Act as the key bridge between Product, Legal, and Marketing to ensure market-specific needs are prioritised and new features are rolled out seamlessly.

• Optimise Portfolio Growth: Serve as the senior escalation point for Italian accounts, using data analysis to own renewals and identify expansion opportunities.

• Collaborate Cross-Functionally: Lead global projects and campaigns, working closely with French and Belgian counterparts to ensure delivery against tight deadlines.

What You’ll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

• Proven Commercial Leadership: Significant experience in B2B commercial roles with a track record of managing and developing high-performing teams.

• Strategic & Analytical Mindset: Highly proficient in using data (ideally Looker and Excel) to extract insights, define team priorities, and structure complex deals.

• Senior Stakeholder Influence: Proven ability to navigate and influence C-suite stakeholders, particularly within professional services industries.

• Operational Excellence: Strong attention to detail with the ability to multitask and solve complex problems creatively in a fast-paced environment.

• Multilingual Communication: Fluency in both Italian and English is essential for collaborating across our global and local structures.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!