Communications and Insights Intern

Job Description

About the Role

We are looking for a Communications and Insights Intern to support the planning, launch, and evaluation of communications initiatives. This role offers hands-on exposure to how communications drive business outcomes, not just content production.

You will work closely with senior stakeholders to craft launch communications, track performance and translate data and research into actionable insights.

What You’ll Do

1. Communications Content and Launch Support

   • Draft and adapt communications content across formats (e.g. announcements, emails, internal updates, basic presentations)

   • Support end-to-end setup for launches, including timelines, content coordination, and basic stakeholder alignment

   • Ensure content is clear, audience-appropriate, and aligned to objectives

2. Performance Monitoring & Effectiveness

   • Track performance of communications using basic metrics (e.g. open rates, engagement, qualitative feedback)

   • Maintain simple dashboards or trackers to monitor effectiveness over time

   • Identify patterns and surface what is working/ not working, with recommendations for improvement

3. Research & Insights

   • Conduct desk research and basic analysis (e.g. market scans, audience sentiment, internal feedback synthesis)

   • Summarise insights clearly and concisely for decision-making

   • Support ad-hoc analysis to inform future communications strategies

4. Any other ad-hoc tasks assigned

What We’re Looking For

Must-haves

• Brings a fresh perspective to communications, with the ability to write creatively and produce clear, practical assets within real-world constraints

• Strong written communication skills (clear, structured English)

• Ability to organise information and think logically

• Comfortable working with data at a basic level (Excel/Google Sheets)

• Proactive, curious, and able to work independently with guidance

Good-to-haves

• Experience with content creation, communications, or marketing projects (school or internships)

• Experience with basic tools (or similar) - Google Workspace, Looker, Braze, Photoshop/Illustrator

• Interest in business, strategy, or how communications influence behaviour

Requirements

• Undergraduate (Year 2 and above) or recent graduate

• 6 month commitment, full-time preferred (part-time possible with alignment)

• Eligible to work in Singapore

What You’ll Gain

• Exposure to real-world communication strategy and execution

• Experience translating data and research into insights

• Mentorship and feedback from senior stakeholders

• A strong foundation for roles in communications, marketing, strategy, or operations.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.