Account Manager - Central London

Job Description

The Team

The U.K. & Ireland are our domestic and most mature markets. Functions include commercial, operations and marketing, and teams in the UK&I partner closely with global functions such a product, technology and consumer to deliver results for our customers.

The team is responsible for driving Deliveroo’s performance across all 4 nations of UKI. From Brighton, to Bognor to Belfast, we are experts in the local markets we serve. As part of the team, you will manage relationships with the most exciting restaurants in your city and region. This presents one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially savvy, entrepreneurial and ambitious individuals to help us fulfil our potential.

The Role

We are looking for an Account Manager to join our team in Central London. This is a rare opportunity to become a critical member of a rapidly growing business in a competitive market. You’ll be liaising with the best restaurants to cultivate existing relationships and help them increase their online sales. This is an excellent role for a commercial and outgoing individual who enjoys building and maintaining relationships

What you’ll be doing

• Maintaining and growing relationships between Deliveroo and our top restaurant partners through strong communication both face-to-face and remotely.

• Driving restaurant performance through data analysis and industry knowledge to maximise order volume and growth potential through Deliveroo.

• Negotiating contracts and terms of partnership.

• Liaising with our restaurant and rider operations teams to improve operational efficiencies.

• Working with marketing teams to accelerate restaurant order growth.

• Innovating and presenting new ideas to increase Deliveroo’s growth and efficiencies.

• Being a local expert for your region. This means knowing the restaurant industry inside and out, and being the face of Deliveroo to the restaurant industry.

Requirements

• 2+ years experience in account/relationship management (or similar).

• Effective relationship-building and communication skills face to face, via phone or email.

• Strong commercial acumen and comfortable understanding and using data.

• Results orientated, with a track record of achieving targets and successful negotiations.

• Self-starter, hard worker and well organised with demonstrated ability to take the initiative and solve problems

• Ability to work autonomously whilst out meeting restaurant partners in Central London

Why Deliveroo

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer many benefits in areas including family, finance, community, convenience, growth, time away and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is experience with (most) food and a desire to be part of one of the fastest-growing startups in an exciting space.