Head of Enhanced Due Diligence - EDD (Remote)


A little flex time

Employment type
Full time

About Currencycloud

Currencycloud is somewhere where innovative thinking and the power of technology know no limits. We know that the success of the business depends on the people who keep it moving, which is why we are looking for exceptional talent to join our international payments revolution.

We are an open & collaborative Fintech unicorn that lives and breathes our company values:

Be Human, Better Together and Own it.

Global Head of New Business Onboarding

The Global Head of New Business Onboarding is a new role within the Currencycloud compliance function. The successful candidate will lead and oversee an experienced team that conducts detailed reviews on financial institution clients as part of the onboarding process. It is a global role that will work closely with regional sales leaders to prioritise new opportunities and will supervise regional compliance teams to ensure that CC's processes and risk appetite are applied consistently across Currencycloud’s global hubs. This is a senior role that will sit alongside the Head of Financial Crime reporting into the Group MLRO.

The Details

Act as a senior member of the second line compliance function alongside the Head of Financial Crime and Group MLRO

Lead the Global New Business Onboarding teams within Currencycloud’s compliance function. From 2022 this will include team members in the UK, North America and Singapore

Manage and provide mentorship to the regional New Business Onboarding managers and team leads

Liaise with the Global Sales leadership team to prioritise new opportunities and provide updates on applications under review

Lead the discovery of new markets and segments on behalf of the Compliance team. Work closely with Sales and account managers to understand the regulatory and financial crime risks and identify what new controls and processes will be required. This will include regularly attending preliminary client calls alongside Sales, Account Manager and Solutions Contribute to the ongoing enhancement of the overall New Business Onboarding framework Including measures to assess the maturity of potential clients Financial Crime, Regulatory and Business Conduct controls

Chair the bi-weekly New Business Onboarding meeting to present new clients and obtain approval from key stakeholders within the Global Compliance function

Own the global procedure framework for New Business Onboarding and ensure that it is applied consistently across the regional New Business Onboarding teams, taking account for local uplifts and requirements where relevant

Act as an internal subject matter expert on financial crime and regulatory matters for the New Business Onboarding teams

Provide formal and informal training to junior team members. Share knowledge on internal trends and wider industry developments within the compliance department

Provide formal training to other functions that are involved in the onboarding of new financial institution clients, such as Sales, Account Management and Solutions

Be aware of changes in the wider business (products, jurisdictions etc.) and how these may impact the compliance team

Provide ongoing feedback to the team on recent developments and updates from management

Team Management

This role is collaborative in nature, and you will:

Work alongside the business and the wider compliance team

Be a champion of CC culture and values: Own it, Better together, Be human

Act as line manager for team members (incl. holiday approvals, ongoing feedback, performance management)

Recognise team vulnerabilities and act on this: be human

Skills and Experience

The successful candidate will have:

A background within financial services with an understanding of controls and regulatory expectations for firms providing payment services

A genuine interest in the FinTech industry with a drive to increase their knowledge and experience

Experience of conducting reviews or assessments in the retail banking or payments sector (covering Financial Crime, Regulatory and Business Conduct)

A hands-on and independent approach

Strong attention to detail and excellent organisational skills

Excellent communication skills, both written and verbal

Beyond these requirements, we would be very interested to speak to candidates who have any of the following in addition:

Experience working at an external advisory firm (e.g. consulting firms) conducting review or audits of Financial Crime and/or Regulatory control frameworks

An ability to research, understand and interpret regulatory approaches across the globe and/or collaborate with local subject matter experts to tailor the Global New Business Onboarding framework to local rules where required

Experience of managing a team across multiple locations

Why Currencycloud?

We are a remote-first company; whichever location you’re contracted to, we leave it up to you and your manager to agree on how often you come into the office. To make things easier we offer an allowance so you can create your own working space at home because we REALLY mean it when we say remote first.

Your health and well-being are of paramount importance to us, and so our jampacked employee benefits reflect this!

We offer a competitive salary, an individual learning and development budget, a pension or 401K contribution, mental health days and comprehensive health care that includes annual optical and dental allowances, access to mental health support and a monthly allowance that you can spend on anything health or wellness related!

At the moment we are unable to consider applicants living outside of our entities and we are unable to provide visa sponsorship.

We aren’t currently looking for additional Recruiter support on this role and won’t be accepting any unsolicited CVs


A little flex time