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Working at Centrica

  • Founded
    February 1997
  • Company employees
    20,000
  • Gender diversity (m:f)
    70:30

Hiring in

  • Europe

Office locations

Join British Gas as a Kitchen Appliance Engineer in Peterborough, Epsom, Croydon, and London. This full-time role offers a £40,133 base salary with uncapped OTE up to £47,000, involving home visits to repair and maintain white goods.

Requirements

  • Minimum of 2 years of on-the-job experience in white goods repair and maintenance.
  • Extensive experience with dishwashers, washing machines, refrigerators, tumble dryers, and microwaves.
  • Strong customer service and problem-solving skills.
  • No specific educational degree requirement stated.

Skills & Responsibilities

  • Appliance Repair: Diagnose defects and perform maintenance on white goods like washing machines and refrigerators to ensure a first-time fix.
  • Customer Service: Deliver supportive service during home visits to meet the British Gas Service Promise.
  • Technical Problem Solving: Utilize technical expertise to safely troubleshoot and resolve appliance issues.
  • Potential transition routes: People from maintenance technician or general electrical repair roles may bring transferable mechanical and troubleshooting skills, alongside meeting customer service expectations.

Job description

Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it.

We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.

We need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise! of same day fix for our customers.

Positions available in: Peterborough, Epsom, Croydon and London

Base Salary is £40,133 with uncapped OTE - £47,000 is a realistic expectation through our fantastic field reward scheme.

Being there for our customers is our priority. You will be attending customers home to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs.

Here's what we’re looking for:

  • Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves.

  • In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer.

Why should you apply?

We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.

https://www.morethanacareer.energy/britishgas

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

Apply now
Centrica

Kitchen Appliance Engineer

Croydon, Epsom, London, Peterborough
Field-based
£40,133 base salary with uncapped OTE up to £47,000

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