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Centrica • United Kingdom

HSE Business Partner - Home Installations

Employment type:  Full time


A little flex time

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Job Description

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future.

We have an exciting new opportunity for an HSE Business Partner to join our British Gas Home Installations business. In this role you will provide frontline HSE Business Partnership ensuring delivery and execution of Field Operations & Sales safety assurance plans and systematically driving HSE improvements across all metrics.

Location: With our Flexible First working arrangements we empower our colleagues to work in a way that best suits them – meaning location doesn’t need to be a barrier. This role can be mostly based at home with occasional meetings required at our Centrica sites.

We have tailored our well-being & benefits package around our employees as follows;

  • Competitive salary and bonus potential
  • Employee Energy Allowance at 15% of the government price cap
  • Pension scheme
  • Company Funded Healthcare Plan
  • 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days
  • Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance

What will you do?

HSE Business Partnering

  • Ensure HSE risks are identified and effectively controlled, supporting field risk assessment and mitigation activities, including asbestos, technical safety, electrical safety, corrective action closure, COSHH, dynamic risk assessments, implementation of new/changed requirements, manual handling, occupational health, training completion and waste management to improve HSE performance.
  • Support, encourage and influence key stakeholders at various levels, in a matrix style structure.
  • Provide focal point subject matter expertise to delivery unit at all levels.
  • Resolve, with agility, day to day field HSE concerns making recommendations for changes to risk assessments and safe systems of work to address ongoing risk concerns.
  • Undertake periodic site inspections nationwide, of HSE performance making recommendations to address performance issues.
  • Monitors myHSES (incident database) ensuring that events, investigations and actions ensuring they are addressed in a timely manner.
  • Assist line managers with incident investigations, ensuring true root cause and class leading lesson sharing.
  • Conducting training and workshops to facilitate ongoing embedding of risk management.


  • Proactively engages, challenges & influences colleagues to deliver HSE compliance and drive continuous improvement in HSE performance.
  • Uses knowledge to effectively oversee 3rd party contractor HSE compliance and performance.
  • Role-models the Centrica values and adopts new ways of working to drive improved decision-making, productivity & effectiveness.
  • Supports internal stakeholders with HSE event investigations and delivering transformational change at local level.
  • Analyses wide range of HSE performance metrics including data from myHSES to inform areas of focus for upcoming contractor performance reviews; oversees that HSE activities, actions etc are completed in a timely manner.
  • Coordinates HSE performance reporting to BGS Head of HSE – Home Solutions.
  • Networks with HSE BPs from other BUs including through HSE Forum to share best practice and maintain HSE standards.

Contract Management

  • Oversees the review and update of HSE contract terms with 3rd parties, especially those conducting fieldwork on BGS’s behalf to ensure these are fit for purpose.
  • Ensures that the scope and quality of HSE content in contractor MBR packs and other reporting meets BGS’s requirements.
  • Develops, documents, and implements consistent processes for monitoring and controlling of 3rd party contractors’ HSE performance.
  • Ensures that adequate documentation is produced to evidence the monitoring & control of 3rd party contractors including HSE action tracking following MBR meetings.

Who are we looking for?

  • BSc (Hons) Occ H&S / Level 5 NVQ Occ H&S/ NEBOSH Diploma or equivalent.
  • Barrier-based root cause analysis training (Sologic or equivalent).
  • Incident investigation experience in a recognised method i.e. Topset.
  • HSE Auditor qualification preferred (ISO 45001 and/or14001).
  • Chartered member of IOSH (or actively working towards).
  • Evidence of current CPD.
  • Relevant experience of HSE management in a domestic sales/residential installation environment, or similar, and at scale.
  • Experience of working in a similar industry is desirable.
  • An understanding of the regulatory sector and the management of risk.
  • Experience in managing performance of 3rd party contractors.
  • Experience of leading change projects.
  • Strong self-drive and resilience to overcome challenges and deliver results.
  • Relevant experience of building a strong and consistent culture of safety throughout an organisation.

Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs. We embrace the opportunity to give our colleagues a choice to work from anywhere whilst still ensuring they can connect and engage with their teams through office days, employee networks and virtual events.

We are committed to creating a cleaner and greener future. And we’re making big changes to help us get there. That means cutting customers' emissions and our own to reach net zero. And because our people are the beating heart of our business, we will continue to champion inclusivity, develop future skills and invest in our local communities to create a better world for everyone. As part of our reforestation project with WeForest, for every new employee that joins our family, we plant trees in underprivileged areas in Tanzania to offer farming and wildlife economy opportunities for locals.


At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.

Company benefits

Adoption leave
Open to part-time employees
Enhanced sick days
Flexible working week
Enhanced sick pay
Gym membership
Health insurance
Mental health platform access
Compassionate leave
Dental coverage
Fertility treatment leave
Season ticket loan
Buy or sell annual leave
Optional unpaid leave
Shared parental leave
Enhanced maternity leave
Carer’s leave
Enhanced paternity leave
Pregnancy loss leave
Cycle to work scheme
Pension match/increase
Equity packages
Life insurance
Annual pay rises
Share options
Financial coaching
Employee discounts
Volunteer days
Company car
Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are very happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that flexible working is part of the culture
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel like the company culture is brilliantly inclusive and equitable
Employees feel like it is a really great environment to work in
Employees feel very excited about and aligned with the company mission
Employees feel that their salary is good and matches the value they bring

Working at Centrica

Company employees


Gender diversity (male:female)


Office locations

Windsor, London, Cardiff, Leicester, Glasgow, Edinburgh, Manchester, Dublin, Stockport, Staines, Hampton, Aberdeen, Barrow, Hull

Hiring Countries




United Kingdom

Awards & Achievements

2nd – Large companies

2nd – Large companies

Flexa100 2024
3rd – Consumer Goods

3rd – Consumer Goods

Industry awards 2023

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