Domain Architect - SMART

Job Description

Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

Centrica, Technology is a core driver of how we deliver our strategy. You’ll join a team modernising our platforms, strengthening cyber and operational resilience, and advancing a product‑led way of working that brings engineers, data specialists and business experts together to deliver meaningful outcomes at pace.

We’re scaling automation and AI from proof‑of‑concept into real, end‑to‑end change - improving customer journeys, reducing cost‑to‑serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations and critical infrastructure.

If you want to work on complex, high‑impact problems using modern engineering practices, and help build reusable platforms that will shape how Centrica operates over the next decade, this is the place to do it.

An opportunity to play your part: The Domain Architect SMART defines and maintains the target architecture across metering services, financial metering, and meter asset management, aligning to enterprise guardrails and strategic metering platforms while balancing where the domain should differentiate for regulatory and operational needs. The role shapes decisions around customer, regulatory, commercial, and operational outcomes such as settlement accuracy, installation efficiency, asset reliability, and cost to serve, ensuring proportionate and value‑led design. Act as the steward of shared metering platforms, driving reuse, reduce duplication, and evolve reference architectures for the end‑to‑end metering lifecycle.

Location: UK-based hybrid role, Occasional travel to site.

The Day to Day:

• The role of the Domain Architect - SMART is to support the Retail pillar succeed with its business priorities and strategic technology alignment.

• Define and maintain the target architecture for the Smart Metering domain, spanning metering services, financial metering, and meter asset management. Ensure alignment with enterprise architecture guardrails and strategic platform roadmaps (e.g., AMT MeterFlow/MarketFlow, Callisto, Amethyst, SAP Microgen). Promote adoption of shared metering platforms and services, and clearly distinguish where Smart Metering should differentiate (e.g., regulatory obligations, settlement accuracy) versus standardise.

• Shape decisions around metering-specific customer, regulatory, operational, and financial outcomes—not individual systems. Align architecture to product OKRs and value levers such as settlement accuracy, installation efficiency, field force effectiveness, cost to serve, and reliability of meter-to-cash flows. Challenge unnecessary complexity and ensure designs are proportionate to the value delivered.

• Champion platform reuse across the metering ecosystem. Guide teams on when to use existing metering services, extend shared components, or build new. Identify duplication across field ops tooling, asset repositories, and data flows early, and drive convergence onto strategic platforms. Contribute to reference architectures for end‑to‑end metering (install → commission → operate → maintain → settle).

• Ensure solutions comply with enterprise guardrails as well as industry and regulatory requirements (e.g., GSOP, MHHS, SMETS standards). Operate within agreed decision rights and escalate only when choices impact cross-domain flows such as billing, customer operations, or regulatory reporting.

• Design with a whole‑system view across the full smart metering lifecycle. Consider integration, data quality, security, resilience, settlement impacts, commissioning flows, asset events, and downstream consumption by Billing, Market Operations, and Customer Service. Ensure architectures are buildable, supportable, and scalable under real-world field operations conditions.

• Work closely with delivery squads, field ops technology teams, and industry programme teams. Validate designs against operational realities such as engineer processes, asset data capture, network variability, and industry timings. Adapt architecture based on delivery feedback and evolving regulatory constraints. Success is measured by what is delivered and adopted across the metering estate.

What we need from you:

• Experience delivering solution and domain architectures across multiple projects or platforms.

• Strong understanding of business processes and their alignment with technology solutions.

• Excellent communication skills, able to engage technical and non-technical audiences.

• Strategic thinking with the ability to plan and implement mid to long-term technology roadmaps.

• Experience with architectural governance and compliance in a large organisation.

• Demonstrates the safe and responsible use of AI tools, with clear knowledge of when AI use is appropriate and strong awareness of accuracy, bias and compliance. Bringing the ability to design and reuse prompt templates to support consistent, high quality workflow outputs, and skilled in using AI to triage, classify and analyse information within Centrica policy guardrails.

• Strong ability to recognise higher risk scenarios and escalate to governance or security as needed. Alongside this, showing proficiency in enterprise AI copilots, knowledge assistants and AI enhanced productivity tools.

What's in it for you?

• Enjoy a generous market salary, along with fantastic growth opportunities and a vibrant work environment!

• Power up your pay with a 15% Employee Energy Allowance, surpassing the government's price cap!

• Secure your future with our comprehensive pension plan, designed for peace of mind.

• Elevate your health with our fully-funded company healthcare plan, prioritizing your well-being.

• Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation!

• Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures!

Why should you apply?

Thinking of applying? Do it! A better you, paves the way for a better tomorrow. That’s why last year, over 3,000 colleagues made an internal move across Centrica – we’re proud to champion squiggly careers because your journey is just as important as ours. If you bring your energy, we’ll give you a platform to energise your career.

Why don't you visit our Learning & Development Hub and explore our digital learning offering for any material which can upskill you in your current role – and get you ready to interview for your next one?

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. Chat to your manager too – it's important they understand your goals and can help support you.

Why should you apply?

We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.

https://www.morethanacareer.energy/centrica

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.