top 3 scores:
Autonomy
Hours flexibility
Work-life balance
Job Description
Key responsibilities
- Perform conferencing setups as requested
- Assist & provide guidance to esd users on VC & AV requests
- Perform basic trouble shooting on site escalating AV information tracking froms; maintain usage statistics & BT Conferencing basic reports as required Provide best effort assistance to fulfill multimedia technical needs/requests assigned
This role will suit you if you have the following skills
Soft skills
- Ability to meet the customers’ needs in line with the business requirements Focusing on the objectives and the required outcomes of the processes while delivering a service
- Working with a cooperative and positive attitude in a group setting to achieve common goals
- Communicating effectively and efficiently while adapting to your audience and getting the message through as intended
Language skills
- English on a fluent level is a must
- German on a fluent level is a must
Company benefits
25 (UK) / 21 (India) days annual leave + bank holidays
Open to job sharing
Open to part time work for some roles
Flexible working week
Mental health platform access
Compassionate leave
Cinema discounts
Buy or sell annual leave – buy up to 5 days/year pro rata
Bank holiday swaps
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Shared parental leave
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Cycle to work scheme
Faith rooms
Salary sacrifice
Share options
Employee discounts
Employee assistance programme
Volunteer days – 3 volunteer days per year
Lunch and learns
L&D budget
Enhanced sick pay – 3 months
Optional unpaid leave
Returnship
Enhanced paternity leave
Carer’s leave
Private GP service
Complimentary Medical Services
Travel loan
Enhanced pension match/contribution
We asked employees of BT Business what it's like to work there, and this is what they told us.
Location flexibilityEmployees are largely happy with their working location freedom
67%
Hours flexibilityEmployees are largely happy with the flexibility in the hours they work
76%
BenefitsEmployees are largely happy with the benefits their company offers
70%
Work-life balanceEmployees feel that they can switch off quite easily from work
72%
Role modellingEmployees feel that most people work flexibly
67%
AutonomyEmployees feel they have complete autonomy over getting their work done
82%
Working at BT Business
Company employees
100,000 across BT Group (24,000 at BT Business)
Gender diversity (male:female)
74.3:25.7 (BT Group)
Currently Hiring Countries
Hungary
India
United Kingdom
Office Locations
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