Software Engineering Specialist

Job Description

About the role

The API Gateway role is essential for securely connecting systems, services, and users across the business. It protects enterprise data by enforcing security policies like authentication and rate limiting. By managing APIs efficiently, we can ensures reliable performance of digital services that customers and teams depend on. Ultimately, this helps the business stay agile, scalable, and ready for innovation.

What you’ll be doing

Oversee the API Gateway platforms.
• Collaborate with Support teams for maintenance and issue resolution.
• Support and coordinate with Support for API gateway platform-related production issues.
• Provide ad-hoc support for API-related issues.
• Design Authority : Serve as the DA (APIGW)
• Attend design calls and gather requirements.
• Support E2E designers in component-level design.
• Develop API proxies and expose them on APIGW.
• Provide test and production support for developed APIs proxies.
• Work with Test and Support for production deployments of API proxies.
• Support the proxy generator, addressing issues and improvements.
• Enable federation and assist other teams with self-serve dashboards and proxy generator walkthroughs.

Essential Skills / Experience

The skills you’ll need to succeed

• API Technology Excellence , You maintain deep expertise in API patterns and emerging technology trends.
• Improvement Focus ,You collaborate to identify how work activities across teams are related and highlight inefficiencies. You help to remove barriers and find the resources or support needed to improve processes.
• Be agile, You lead collaborative ways of working and continuous improvement. You encourage their adoption where necessary to deliver the best results for the customer.
• Can do pragmatic attitude keeping focused on delivery and able to withstand project pressures due to tight timelines and complexity.
• Understanding of governance frameworks, concept to market process, Agile methodologies, IT controls frameworks and relevant regulations
• General integration skills and a good understanding of a variety of different integration techniques & protocols.

Desirable Skills / Experience

Experience you’d be expected to have

• Degree level qualification
• 7+ years of overall experience, including 5+ years of experience in APIs and API Gateway management.
• In depth knowledge and hands on experience of one or more API Gateways like Kong, APIGEE ,etc.
• In depth knowledge of API security and API authentication mechanisms
• Experience of full API Lifecycle management
• Documentation and communication skills
• Experience of end to end troubleshooting
• Automation & CI / CD
• Microservices
• AWS
• Kubernetes
• Dynatrace
• Programming experience

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.