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BT Business • Ipswich (4405), Ipswich, United Kingdom

Software Engineering Specialist

Salary:  Competitive

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top 3 scores:
82%

Autonomy

76%

Hours flexibility

72%

Work-life balance

Job Description

This role requires you to be eligible for SC (security clearance).

Location

Given the nature of the work in this role, you'll be required to come onside to our office in Ipswich, Adastral Park, 5 days a week.

Why this job matters

The Software Engineering Specialist independently executes advanced activities to deliver the engineering strategy and roadmap that supports BT's commercial strategy through cross functional business partnering and the participation of a team that pursues innovation as well as engineering excellence.

What you’ll be doing

  1. You’ll be one of the SMEs critical to the organisation's performance through the design and delivery of high-quality code within time and budget standards/requirements
  2. Mentor and coach team members to support the development of current and future team capabilities and ensure performance in delivering the most impactful features and value to the customers
  3. Takes significant lead in the proposal and adoption of relevant new technologies, tools, methods and processes that progressively advances service capabilities
  4. Ensures timely releases from teams by overseeing compliance with key release quality metrics
  5. You will drive technical decisions, technology choices and contributes to discussions around architecture for a range of critical products, capabilities, and platforms, effectively balancing short-term impact with long-term transformation
  6. Develops an ambitious and compelling technical roadmap to meet the needs of the business, engineering organisation and defined technology strategy
  7. Oversees engineering and operational excellence initiatives, implementing metrics and processes for regular assessment and improvement through the implementation of processes and tools supporting multiple platforms
  8. Ensures team standards of engineering and operational excellence are upheld, establishing metrics and processes for regular assessment and improvement through the creation and implementation of processes and tools supporting multiple platforms
  9. Drives an engineering culture that supports innovation and creativity while delivering high quality products with predictability and reliability
  10. Uses strong coding and problem-solving skills to develop services by ensuring that the components are well-defined and modularised, secure, reliable, diagnosable, actively monitored and reusable
  11. Leads the evaluation and implementation of high-quality tools and automation processes to support continuous delivery and developer productivity
  12. Ensures the development and adoption of a DevOps mindset across the engineering teams
  13. Has an ethos of wanting to continuous improvement, and constantly identifies opportunities to enhance the software engineering team processes

Skills and Experience

  1. Technical Expertise: Be a subject expert and drive shared learning and collaboration. Be a leader in the industry and recognized externally as a thought-leader and for making outstanding contributions to the industry, perhaps via a professional body.
  2. Mandatory Skill Set: HTML, CSS, JavaScript, Gitlab, REACT, C#, TypeScript, ideally with 3-5 years’ development experience with an excellent understanding the ecosystems.
  3. Stakeholder Management: Establishes a network of stakeholders, serving as an externally recognized expert in their field and influencing industry forums, external boards and/or conferences through technical expertise. Liaises with CFU and customer stakeholders, ensuring business needs are captured, designed and met through assurance of the design through to delivery into service.
  4. Strategic / Enterprise Perspective: Able to create and articulate a compelling holistic strategic vision and roadmap to both colleagues and external contractors. This may require an ability to articulate complex information to colleagues working outside the technical space.
  5. Change Management: Able to create and sustain successful large scale and complex business change. An expert in change management.
  6. Process design & documentation: The ability to describe, map and document down to the procedural detail complete processes on a structured way. The ability to organize and structure the process flow in synchronization with the exchanges with other processes.

Note:

  • You will need to be eligible to hold a minimum of SC clearance with no restrictions
  • You will need to be able to regularly attend Defence offices as per customer / platform requirements

Benefits

  • Annual On target bonus 10% (personal and company multipliers)
  • BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
  • Life Assurance
  • Direct share scheme
  • Exclusive colleague discounts on our latest and greatest BT broadband packages50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
  • My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
  • Discounted EE TV including TNT Sport and the NOW Entertainment membership
  • Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
  • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
  • 25 days annual leave (not including bank holidays), increasing with service with buy holiday option
  • Volunteering days so you can give back to your local community
  • Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

Our leadership standards

Looking in:
- Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
- Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
- Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
- Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
- Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
- Building for the future
I build diverse future-ready teams where all individuals can be at their best.

#HJ24

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Company benefits

Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Carer’s leave – Two weeks paid leave
Open to job sharing
Open to part time work for some roles
Private GP service – 24/7 virtual GP access for UK colleagues
Mental health platform access – Calm app and Silvercloud
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Shared parental leave
Buy or sell annual leave – buy up to 5 days/year pro rata
Flexible working week
Employee assistance programme
Bank holiday swaps
Share options
Compassionate leave
Faith rooms
Salary sacrifice
Employee discounts
Cinema discounts
Enhanced sick pay – 3 months
Optional unpaid leave
Returnship
Complimentary Medical Services
Travel loan
Enhanced pension match/contribution
Volunteer days – 3 volunteer days per year
Lunch and learns
Cycle to work scheme
In house training
Mentoring
LinkedIn learning license – unlimited access
Learning platform – internal and external learning content via Degreed
L&D budget – sponsored accreditation available for certain professions
Coaching
Referral bonus
Neo-natal leave

We asked employees of BT Business what it's like to work there, and this is what they told us.

Location flexibility
67%
Employees are largely happy with their working location freedom
Hours flexibility
76%
Employees are largely happy with the flexibility in the hours they work
Benefits
70%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
67%
Employees feel that most people work flexibly
Autonomy
82%
Employees feel they have complete autonomy over getting their work done

Working at BT Business

Company employees

100,000 across BT Group (24,000 at BT Business)

Gender diversity (male:female)

74.3:25.7 (BT Group)

Currently Hiring Countries

Brazil

China

Colombia

Hungary

India

Ireland

Japan

Spain

United Kingdom

Office Locations

Awards & Achievements