Software Engineering Professional

Job Description

Why this job matters

We are seeking a Site Reliability Engineer who is passionate about maintaining and enhancing the reliability, scalability, and efficiency of our systems. The ideal candidate will have a strong background in system monitoring, cross-functional collaboration, and operational process improvement. The SRE should be able to Guide team to follow best practices and innovative solutions, ensuring top-notch service reliability and customer satisfaction.

What you’ll be doing

• Lead the enhancement of our alerting, monitoring, and reporting systems to proactively address and minimize potential site reliability issues.
• Design and develop advanced monitoring dashboards, utilizing technologies such as Splunk, Kibana, and Dynatrace, to provide comprehensive insights into system performance and operational health.
• Collaborate with development teams to build scalable and reliable software solutions, aiming to minimize the need for refactoring and modifications.
• Standardize the performance and planning environment to ensure our systems can scale effectively, accommodating new features and user growth.
• Automate repetitive tasks and promote a culture of continuous improvement and an progressive mindset to enhance operational efficiency and team productivity.
• Analyse application patterns and analytics to inform and improve service level objectives, aligning with judicious business goals.
• Evolve AIOPS and NoOps capabilities, integrating self-healing and autonomic features to address complex operational challenges with precision.
• Grow in a diverse, team-focused environment, working alongside SREs, Engineers, and Product Managers to achieve shared goals and foster a culture of inclusivity and mutual respect.

The Skill you'll Need

• Bachelor’s degree in Computer Science or a related field.
• Proficiency in SQL, shell scripting, and PL/SQL for database management and automation tasks.
• Strong programming skills in languages such as Python, Java, or Ruby.
• Familiarity with distributed storage technologies and resource management frameworks.
• Established leadership in an SRE role, with a focus on agile practices and team management.
• Excellent communication and collaboration skills.

Bonus Points for (Good to have):

• Holding one or more certifications from Google or other cloud platforms.
• Certification in the ITIL framework.
• Experience in the Telecom industry.
• Experience leading a software engineering team.
• Exposure to Oracle Siebel product

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.