Software Engineering Manager

Recruiter: Seema Shivakumar

Hiring Manager: Ganesh Prasad R S

Career Grade: D

About the role

Wholesale channel transformation requires enabling Strategic products on the WS portal. This transformation involves building a new strategic WS portal, the underlying APIs and interlock with the Strategic Products (starting with DV). Engg Manager role is to being this Build/Engineering activity together and enable outcomes.

What you’ll be doing

• Engineering oversight for a number of applications supporting Sales and Fulfilment journeys
• Design and development of highly scalable application(s) to provide best-in-class service capabilities for BT customers to drive overall NPS for Enterprise.
• Lead a team of developers and designers to deliver software systems following the best practices of software development, DevOps and Agile
• Define the strategy and architecture of the software application and ensure it is implemented the right way.
• Technical problem solver, identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment.
• Work closely with the Business/Operations teams to understand the business outcome, prioritization, and work to provide the best solution possible.
• Demand vs Capacity vs Cost management

Essential Skills / Experience

• Expertise in the following key skills –
• Experience of leading technical team of 10+ engineers.
• Experience in complex projects or multi component integration
• Present role should be Technical Architect or Technical Lead or Engineering Manager
• SQL/NO SQL Database skills
• Experience on Micro Services, Cloud Architecture, latest design patterns
• Have a sound knowledge of today’s enterprise application technologies
• Experience in product development environments and knowledge of tools such as Git, CICD etc.
• Strong interest in learning new skills/technologies, curiosity to explore various technologies and solution approaches
• Telecom domain experience
• Certifications

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.