Service Delivery Partnership Specialist

Job Description

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Posting Date: 28th-May-2026

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About the role

The Software Engineering Specialist independently executes advanced activities to deliver the engineering strategy and roadmap that supports BT's commercial strategy through cross functional business partnering and the participation of a team that pursues innovation as well as engineering excellence.

What you’ll be doing

1. Delivers the engineering strategy in ensuring the engineering organisation's ability to deliver high quality on time and on budget and implementing means of bringing measurability as well as predictability to the engineering organisation's capabilities
2. Executes complex technical decisions, technology choices and architecture for a wide range of high-performance products, capabilities, and platforms, effectively balancing short-term impact with long-term transformation
3. Resolves complex and strategic issues using advanced technical knowledge, across wider industry and/or specific sectors, and develops bespoke or leading edge, technically complex solutions (e.g., relating to new, un-tested technology and/or large-scale impact of products)
4. Executes and contributes to the development of the ambitious and compelling technical roadmap to meet the needs of the business, engineering team, and partner teams
5. Executes engineering and operational excellence initiatives, implementing metrics and process for regular assessment and improvement
6. Drives an engineering culture that fosters innovation and creativity while delivering high quality products with predictability and reliability
7. Writes, tests and reviews code, refining and rewriting as necessary independently and communicates to engineering professionals and colleagues involved in the project
8. Solves complex and escalated aspects of a project, performing coding, debugging, testing and troubleshooting when necessary
9. Plays a positive contributor role in the software engineering organisation, implementing the technical vision and the pursuit of innovations regarding new technologies, platforms and applications
10. Evaluates, implements and maintains high-quality tools and complex automation processes to support continuous delivery and developer productivity
11. Implements new architectures, standards, and methods for large-scale enterprise systems
12. Researches, designs and writes new software and performs deep dive data analysis, to identify issues and implement ways to improve working processes within the area of software engineering responsibility, such as avoiding and reducing technical debt
13. Mentors other software engineers, helping to improve the team's abilities by acting as a technical resource
14. Champions, continuously develops and shares with team knowledge on emerging trends and changes in software engineering

Essential Skills / Experience

Desirable Skills / Experience

Our Package

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.