Research Professional -Intelligent Service Orchestration

Job Description

Why this role matters

This is an entry level role in our Research and Network Strategy team where you will contribute to novel research that delivers value to BT. You will be working in a small team of researchers who are very friendly and supportive.

You will be involved in programming and ideally will have skills in software-based networks, network automation and AI.

In this role, you will be at the forefront in the rapidly changing world of AI and the future of networks and services that will directly benefit our customers everyday lives.

The purpose of this role is to research the technology needed to deliver dynamic services that provide our customers with the best connectivity wherever they are, and whenever they need it. BT is at the cutting edge of technology with market leading initiatives and we believe this is an exciting role offering development and stretch.

This role can be based in Ipswich or Bristol and our hybrid working model means you are expected to be in the office 3 days per week.

You'll have the following responsibilities

You will be involved in programming and contributing to 3 main work streams:

• Downstream Research which is passed on to internal teams.

• Creation of patents and IP

• Collaboration with external partners and vendors

In addition:

• Technical expert responsible for maintaining expertise in a specific technical domain.

• Responsible for intellectual property creation, contributing to patent filing with their team and supporting IPR exploitation where appropriate

• Accountable for performing research in Intelligent Service Orchestration domain delivering high impact and high value across multiple domains.

• Responsible for authoring technical papers, capturing intellectual property

• Responsible for developing novel research work and contributing towards recommendations for future research projects.

You'll have the following skills and experience

This is an entry level role and if you have a recent relevant degree or work experience, we would love to hear from you.

Skills

Technical domain expert: Technical or domain expertise. They continually develop their expertise in Intelligent Service Orchestration

area and proven track record in programming and data management frameworks.

• Qualifications: Strong academic record in technology specialism, qualified to degree level and may hold a post-graduate qualification

• Expert communicator: Presents to peers and managers about their research and area of technical expertise

• Experienced in open innovation: Contributes to creation of patents, technical publications, conference presentations etc.

• Concept Evaluation: ability to spot relevant innovations, horizon scanning, determine relevance for the business, develop an effective

conceptualisation and build trials to test the concept.

Experience

• Technical domain practitioner : evidence of sufficient knowledge and skill relevant to Intelligent Service Orchestration including

Expertise in service orchestration and SD-WAN features

o Requirements capture for feature development for network automation

o network automation and orchestration in frameworks and toolsets including software development skills such as

Java, Python, APIs

o familiarity with layered service architectures

o Network programming skills including YANG, JSON, etc…

o Automation data pipelineso AI/ML expert including experience with LLM training techniques, design and frameworks

o Proven experience in researching and/or development in this area

Benefits

• 10% on target bonus

• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%

• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.

• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.

• 25 days annual leave (not including bank holidays), increasing with service

• 24/7 private virtual GP appointments for UK colleagues

• 2 weeks carer’s leave

• World-class training and development opportunities

• Option to join BT Shares Saving schemes

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.