Property Manager

Job Description

This role can be based in Manchester or London, following a hybrid working pattern of three days a week in office and two days a week working from home.

Why this job matters

As a Property Manager, you will support the management of a varied portfolio of commercial properties across the UK, helping to deliver BT’s wider property strategy. The portfolio includes a mix of building types, including properties occupied by BT and those let to external tenants.

Working alongside experienced Property Asset Managers, you will help with the day to day management of the estate. This will include supporting cost control, assisting with income generating activities, and dealing with general property management matters such as lease events, tenant queries, boundary disputes and encroachment matters.

The role offers broad exposure to commercial property management and is well suited to someone looking to develop their knowledge of commercial leases, property markets and practical problem solving within a large organisation, with support and guidance available as you grow in the role.

What you’ll be doing

• Responsible for all property management activities for a designated regional portfolio of around 2,000 properties, spanning multiple asset types and jurisdictions.
• Oversee and optimise occupational costs (including rent, service charges, and insurance) across the allocated region, ensuring robust financial control and value for BT.
• Maintain accurate property and lease data, taking ownership for all records within your region.
• Serve as the primary point of contact for all Property Management matters, proactively engaging with colleagues across Property & Facilities Services to deliver seamless support.
• Assist with the management of lease events such as new lettings, renewals, and rent reviews, including preparing and presenting cases to the Property Operating Board for approval.
• Oversee BT’s appointed managing agent, ensuring effective sub-tenant management, lease compliance, and resolution of issues including debt recovery.
• Build and nurture strong relationships with a network of Real Estate advisors, driving performance and securing best value for BT in all services provided.

You'll have the following skills and experience

• Experience of commercial Property Management
• Experience managing and optimising occupational costs, delivering cost efficiencies and value for the organisation
• Strong commercial acumen with the ability to manage budgets, control costs, and negotiate effectively.
• Analytical and detail-oriented, with the ability to maintain accurate property and lease data and use insights to inform decisions.
• Confident communicator and influencer, able to build strong relationships with internal stakeholders, external advisors, and managing agents.
• Understanding of landlord and tenant legislation, property law, and health and safety compliance.
• Proactive and organised, capable of managing competing priorities and delivering results in a fast-paced environment.
• IT literate, with proficiency in property management systems and Microsoft Office tools.

Benefits

• Annual On target bonus 10% (personal and company multipliers)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Life Assurance
• Direct share scheme
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
• Discounted EE TV including TNT Sport and the NOW Entertainment membership
• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 25 days annual leave (not including bank holidays), increasing with service
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.