Project Manager

Recruiter: Krystle James

Career Grade: D

Expiry Date: 02/10/26

Due to the sensitive nature of this role, you will be required to undergo DV (Developed Vetting) level Security Clearance (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels). An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.
You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

About the role

Our purpose is to use the power of communication to make a better world. For each other, for our customers, for society and our communities.

The PMO Support Office is an integral part of the organisation and is responsible for the lead provision of project office services and support, including Document Management, Risk Management, Quality Management, and Management Reporting. The team also provides secretarial support to selected internal and external boards, including the capture of meeting decisions and ensuring progress on actions arising from meetings. Proactively provides best practice advice, guidance and standards across a range of PMO services under the supervision of a PMO Lead. This includes the implementation and application of agreed governance standards, tools and techniques.

This job role can be based in London or Ipswich. Hybrid (4 days office based & 1 day remote). Mon-Fri 37.5. DV Security Clearance is required. Must have lived in UK for 10+ years to obtain clearance.

What you’ll be doing

• E2E delivery for all requirements, underpinning growth and NPS
• Leadership of the Programme Team to provide professional services focussing on the innovative design for customers.
• Ensure the Programme team consult with customers to design the most appropriate technical solutions.
• Delivers Customer Programme requirements into wider BT Security projects working closely with the Delivery teams.
• Inputs into plans to develop, retain and attract talent for the Programme Team

Essential Skills / Experience

• Requirements Management
• Change Management
• Scheduling
• Project Quality
• Financial Management

Desirable Skills / Experience

• Extensive experience leading end to end Programme Teams and defining/implementing end to end governance frameworks required to deliver complex Programmes of work
• Leading highly complex customer projects in a professional services environment
• Develop and Deliver business change strategies
• Inputting innovative capability into BT Security portfolio definition
• Qualified BT Programme practitioner (PPM) with external certification through Prince/MSP/APM

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.

You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus

• Access to an online private GP 24/7 for you and your immediate family

• Market-leading paid carers leave with up to 2 weeks off

• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay

• Discounted EE and BT products, including mobile and broadband

• Market leading Pension scheme – 5% from you and 10% from us

• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

Ready to connect for good and help shape the future? Apply now

#LI-Hybrid

Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear – return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention.

We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market.

With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate – creating a business that is simpler, faster, more innovative and easier to do business with.

If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment.