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BT Group • GBR Cheltenham TE, GBR Ipswich - Orion Building, GBR-London-BTHQ One Braham, GBR-Manchester-Deansgate

Platform Engineer

Employment type:  Full time
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Job Description

About the role

Platform Engineers are at the heart of our mission.

They design, build, operate and continually improve the platforms that underpin critical services. Working across infrastructure, automation, operations and security, they ensure our environments remain resilient, scalable and secure.

This role provides the opportunity to work on complex engineering challenges within large-scale environments where reliability, security and performance are essential.

Whether supporting existing platforms or helping shape future capability, you'll play a key role in delivering technology that matters.

Note: This role requires eligibility for UK Developed Vetting (DV) clearance. As a result, applicants must typically be sole British citizens and have lived in the UK continuously for the previous 10 years, subject to UK Government vetting requirements.

What you’ll be doing

  • Design, build, support and continuously improve infrastructure platforms that enable critical services.
  • Contribute to the automation of operational processes, reducing manual effort and increasing platform reliability.
  • Support the delivery of platform modernisation and transformation initiatives.
  • Collaborate with architecture, security and software engineering teams to implement effective technical solutions.
  • Monitor platform health, identify opportunities for optimisation and drive continuous improvement.
  • Troubleshoot complex technical issues and contribute to long-term resolution strategies.
  • Develop and maintain technical documentation, standards and reusable engineering practices.
  • Share knowledge and contribute positively to the engineering community through collaboration and mentoring.

Essential Skills / Experience

We expect our Platform Engineers to:

  • Demonstrate a passion for technology and solving meaningful engineering challenges.
  • Take ownership of problems and work independently where appropriate.
  • Apply logical thinking and analytical problem-solving skills to complex situations.
  • Communicate effectively with both technical and non-technical stakeholders.
  • Continuously learn and remain curious about emerging technologies and industry trends.
  • Champion secure, reliable and maintainable engineering practices.

Desirable Skills / Experience

We welcome candidates from a broad range of infrastructure and platform engineering backgrounds.

Experience in some of the following areas would be advantageous:

  • Linux and/or Windows enterprise operating systems.
  • Infrastructure and platform operations.
  • Cloud and/or on-premises environments.
  • Automation and Infrastructure as Code.
  • Scripting and software development.Virtualisation and container-based platforms.
  • Networking and platform security concepts.
  • Monitoring, observability and operational tooling.
  • DevOps, Platform Engineering or Site Reliability Engineering practices.
  • Continuous Integration and Continuous Deployment (CI/CD).

Our Package

When you join our team, you'll play a role in delivering work that makes a real difference across the UK. In return, you'll be rewarded with a market-leading Total Reward package that reflects the value of your skills and expertise. From structured technical progression and industry-recognised training to generous family support and flexible benefits, we're committed to helping our people succeed at every stage of their career journey.

  • A structured Technical Progression Pathway to recognise and reward appropriate technical people.
  • Competitive DV market aligned salaries
  • Tiered role based DV allowance of up to £5k per annum paid monthly
  • World-class training and development opportunities
  • 10% on target bonus
  • Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%.
  • New BT Better Workplace working environments at strategic locations across the UK.
  • Huge range of flexible benefits including an EV salary sacrifice, cycle to work, healthcare, season ticket loan, additional annual leave.
  • On-call allowance (Depending on role requirements).
  • Access to 100’s of retail discounts including the BT shop.
  • 24/7 private virtual GP appointments for UK colleagues.
  • Option to join BT Shares Saving schemes25 days annual leave (not including bank holidays), increasing with service.
  • 2 weeks paid carer’s leave.
  • Discounted broadband, mobile and TV packages.
  • Enhanced life assurance of up to ten times base salary

#GSS

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A little flex time

Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neonatal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Awards & Accreditations

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

Flexa awards 2026
Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
Flex spring

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