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BT Group • GBR Inverness TE

Network Technician Engineer

Employment type:  Full time
Salary:  £32,637 per annum 32,637.00
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Job Description

Job Req ID: 58700

Posting Date: 23/07/26

Function: Engineering

Location: Inverness

Salary: 32,637.00

About the role

The Technician Trainee role is an entry-level development opportunity designed for individuals with little or no previous experience, including those looking to begin a new career in engineering. The role provides hands-on training and practical experience in supporting BT’s critical network infrastructure across either electronics engineering, radio engineering, or a combination of both disciplines.

Trainees will develop the skills and knowledge required to install, maintain and repair network equipment that underpins broadband, mobile and business communication services. Activities may include working within exchanges, data centres and network sites, installing fibre infrastructure, maintaining communication equipment, troubleshooting faults, and supporting service restoration activities.

Those specialising in radio engineering will contribute to the maintenance and repair of 2G, 3G, 4G and 5G radio networks, working across a diverse range of environments, including urban, rural and remote locations. The role may involve working at height and travelling to sites across the UK.

The specific scope of work, training pathway and technical skills developed will vary depending on business requirements and geographic location. Full details will be discussed during the recruitment process.

Must be able to fulfil the physical requirements of the role i.e. able to bend, stretch, kneel and crouch. Also must be able to climb, work at floor and ceiling level inside buildings, tower structures and road side infrastructure, lift heavy drums/cables and recognise coloured wiring.

Individuals will be required to hold a Full UK Driving Licence.

What you will be doing

As part of the role your variation of your attendance is at your first/second line manager’s discretion to support service and could include any five days from six excluding Sunday and may require the need to work 12 Saturdays across a 12-month period.

  • Prioritises health and safety at all times, working in line with job licence, agreed competencies and the BT Health & Safety Handbook.
  • Undertakes on‑site risk assessments, continuously identifying and managing hazards as work progresses.
  • Reports and records incidents and near misses promptly, and challenges unsafe behaviour where appropriate, including requesting ID on BT premises.
  • Creates an inclusive working environment, where people from all backgrounds can succeed.
  • Supports and works with Networks teams to deliver, making our unit an amazing workplace for everyone.
  • Execute all required work (allocated and self-identified) in line with the priorities of the team.
  • Complete work, entering accurate codes and quality notes on appropriate systems.
  • Complete all Technician Development Portfolio learning and assessments in line with agreed milestones and development plans.
  • Take ownership of personal learning and development, actively building technical knowledge and practical engineering skills.
  • Follow established processes, procedures and guidance to complete work safely, efficiently and to the required quality standards.
  • Support the delivery of engineering programmes, projects, maintenance activities and testing activities under the direction of senior team members.
  • Develop competence in the installation, maintenance, repair and testing of network infrastructure and equipment.
  • Work collaboratively with colleagues, customers and stakeholders to support successful operational outcomes.
  • Drives own performance ensuring they are effectively contributing to wider team measures taking ownership for given area.
  • Actively coaches/buddies other team members, including new joiners, to support best practice, quality standards and support delivery of new skills/technologies.

What you'll need to succeed

Essential

  • Self-Starting: Using own initiative to drive the actions required from both themselves and wider team.
  • Communication: Able to communicate clearly and precisely through a variety of methods in any given circumstance or location.
  • Teamwork: Works well with and effectively supports wider team to understand patch and wider regional requirements and supports these effectively to meet wider CFU objectives

Desirable

  • Ownership: Support in owning and delivering tasks, activities and resources. Works with the wider team to understand priorities across the unit.
  • Problem Solving: Ability to deal with a variety of issues and effectively implement solutions as required.
  • ICT Literacy: Confident user of MS Office suite, especially MS Word, Excel and Outlook (e-mail).
  • Growth Mindset: a belief that talent, ability and skills can be developed overtime through a commitment to continuous learning and reflection.
  • Coaching: Proactively shares knowledge with others to improve understanding. Supervising less skilled engineers on the job.

Benefits

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

  • Access to an online private GP 24/7 for you and your immediate family
  • Market-leading paid carers leave with up to 2 weeks off
  • Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
  • Discounted EE and BT products, including mobile and broadband
  • Market leading Pension scheme – 5% from you and 10% from us
  • Holiday purchase scheme
  • Any additional EUSR qualification paid for
  • Tools, uniform, clothing, and all PPE provided
  • Attendance pattern flexibility (through local agreements)

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.

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3 office days / week

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Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neonatal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Awards & Accreditations

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

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Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
Flex spring

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  • Works with line manager to drive personal upskilling and development.
  • All work on equipment is in accordance with documented procedures and practices as provided by BT and its suppliers.
  • Maintains tools, equipment and PPE ensuring quality and calibration.
  • Actively promotes a continuous improvement mindset, contributing ideas, supporting ownership of improvements, and identifying and progressing issues through to completion.
  • Supervises third‑party contractors on site, acting as landlord representative where required
  • Ownership of critical and urgent network repair/provision/maintenance activity.
  • Raising of Issues/risk to more senior individuals to facilitate change
  • Responsible for being compliant with waste removal policies.
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    Company employees:

    100,000 across BT Group (24,000 at BT Business)

    Gender diversity (m:f):

    74.3:25.7 (BT Group)

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