Maintenance Operations Stores Contact

Job Description

Join BT as a Maintenance Operations Stores Contact Shape the Future of Consumer

Location: Barlborough

Why BT?
We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Why this role matters

The purpose of this role is to support the Maintenance Operations Stores and Workshop Team Leader and Maintenance Operations Manager in supplying a world class service to BT’s customer base through parts and warehouse management in the Barlborough Stores.

Maximising team effectiveness and productivity and ensuring all contractual SLA’s and efficiency metrics are met to deliver a world class customer experience.

To liaise closely with peers in Enterprise Field Service to support and implement improvement strategies.

Responsibility for Barlborough Stores warehouse and parts functions enabling BT to meet contractual customer SLA’s.

What you’ll be doing

• Collaborating with the Maintenance Operations Manager and S&W Team Leader to manage Unity and BT stock requirements effectively.
• Communicating with internal departments to ensure smooth coordination and operational transparency.
• Ensuring compliance with BT Health & Safety guidelines and escalating concerns appropriately.
• Taking a proactive approach to resolving team-level issues, escalating when necessary to leadership.
• Overseeing accurate stock booking in/out and maintaining robust inventory control systems.
• Supporting operational efficiency through diligent stock management and process adherence.

What skills you’ll need

• Demonstrates integrity and accountability in all actions and decisions.
• Proficient in Microsoft Office applications, with a focus on leveraging application support to drive efficiencies.
• Self-motivated with a proactive attitude toward customer service and issue resolution.
• Skilled in using BT systems and reporting tools to identify and drive efficiencies.
• Strong interpersonal and communication skills, with financial awareness.
• High attention to detail, ensuring accuracy in data handling and reporting.

Benefits:

• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
• 22 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes

A Few Points To Note:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Don’t Meet Every Single Requirement:

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.