9.2

/10

Transparency ranking

top 3
scores:
82%

Autonomy

76%

Hours flexibility

72%

Work-life balance

Apply now

Job Description

Why this job matters

This role is crucial in ensuring the reliability, security, and performance of BT’s mobile services, including commercial IP Trasport networks-Lab. By maintaining a robust IP Transport Network, the IP Transport Specialist Assistance critical communication services, directly impacting customer satisfaction and operational efficiency. This position helps safeguard essential services, ensuring seamless connectivity and security for our customers and business operation

What you’ll be doing

What you’ll be doing – your accountabilities

  • Provisioning and Deployment: Configure and deploy network devices such as routers, switches, and firewalls to Assistance IP Transport Lab infrastructure.
  • Network Troubleshooting: Diagnose and resolve network issues, including connectivity problems, performance degradation, and security incidents.
  • Performance Monitoring: Continuously monitor network performance and security, implementing necessary updates and patches.
  • Operational Assistance: Provide ongoing operational Assistance, ensuring network stability and performance. This includes managing network changes, performing routine maintenance, and responding to incidents.
  • Documentation Management: Maintain accurate records of network configurations, changes, and incidents.
  • Collaboration: Work closely with design teams, system administrators, and other stakeholders to ensure network reliability and efficiency.
  • Security Implementation: Implement and manage security protocols to protect the network from potential threats.
  • Leadership and Strategy: Shape and deliver the team's strategy to achieve the unit's goals and develop and motivate team members to ensure high performance and engagement.
  • These accountabilities ensure the role delivers critical Assistance for our customers and business, maintaining the integrity and efficiency of our network services

Leadership accountabilities Looking in:

Leading inclusively

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best

you’d be expected to have

The skills you’ll need to succeed

Mandatory

  • Expert Knowledge of IP Transport: Deep understanding of IP Transport technologies and protocols.
  • Technical Expertise: Hands-on experience with Cisco Nexus 7000,9000 series, Nokia's SR 7750 IPsec GW framework, Cisco ASR 1001 , cisco ISE and IP MPLS.
  • Mobile Backhaul: Knowledge and experience in mobile backhaul.

Preferred

  • Firewall Proficiency: Knowledge of firewall technologies, with hands-on experience in Checkpoint and Fortinet being advantageous.
  • Automation Tools: Familiarity with automation tools and practices.
  • Operating Systems: Experience with Junos OS
  • Load Balancing: Knowledge of F5 BIG-IP, Load balancer.
  • Security and Network Access Control: Understanding of Cisco Identity Services Engine (ISE) and its features.
  • Certifications: Preferred certifications include NRS2 (Nokia Network Routing Specialist II), CCNA (Cisco Certified Network Associate), and CCNP (Cisco Certified Network Professional).
  • Analytical Skills: Strong skills in building the case for change, drawing on data and analytical techniques, and communicating this to business audiences.

These skills will ensure you can effectively manage and maintain the IP Transport Network, Assistance critical communication services and driving business success

Experience you’d be expected to have

MANDATORY

  • Extensive experience in IP Transport technologies and protocols.
  • Hands-on experience with Cisco Nexus 7000 and 9000 series
  • Proficiency with. Nokia's SR 7750 IPsec GW framework.
  • Expertise in IP MPLS/VPN and related services, including architecture, label distribution, traffic engineering, and MPLS-based VPN implementation.
  • Experience in diagnosing and resolving network issues, including connectivity problems, performance degradation, and security incidents.
  • Ran and mobile networks

PREFERRED

  • Knowledge of firewall technologies, with hands-on experience in Checkpoint and Fortinet.
  • Familiarity with automation tools and practices.
  • Experience with Junos OS.
  • Knowledge of F5 BIG-IP, Load balancer.
  • Experience with Cisco Identity Services Engine (ISE) and its security and network access control features.
  • Knowledge and experience in mobile backhaul.

This combination of mandatory and preferred experiences will ensure the candidate is well-equipped to manage and maintain the IP Transport Network, Assistance critical communication services and driving business success.

The skills you’ll need

TroubleshootingEscalation ManagementIssue ResolutionNetwork DeliveryHealth & SafetyVendor ManagementNetwork SecurityNetwork TestingNetwork ConfigurationTechnical DocumentationNetwork IntegrationNetwork ImplementationNetwork DesignIncident ManagementEvent PlanningDecision MakingGrowth MindsetInclusive Leadership

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Company benefits

Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Carer’s leave – Two weeks paid leave
Open to job sharing
Open to part time work for some roles
Private GP service – 24/7 virtual GP access for UK colleagues
Mental health platform access – Silvercloud
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Shared parental leave
Buy or sell annual leave – buy up to 5 days/year pro rata
Employee assistance programme
Bank holiday swaps
Share options
Compassionate leave
Faith rooms
Salary sacrifice
Employee discounts
Cinema discounts
Enhanced sick pay – 3 months
Optional unpaid leave
Returnship
Complimentary Medical Services
Travel loan
Enhanced pension match/contribution
Volunteer days – 3 volunteer days per year
Lunch and learns
Cycle to work scheme
In house training
Mentoring
LinkedIn learning license – unlimited access
Learning platform – internal and external learning content via Degreed
L&D budget – sponsored accreditation available for certain professions
Coaching
Referral bonus
Neo-natal leave

Working at BT Group

Company employees

100,000 across BT Group (24,000 at BT Business)

Gender diversity (male:female)

74.3:25.7 (BT Group)

Currently hiring in

Brazil

Canada

Hungary

India

Ireland

Singapore

Spain

United Kingdom

United States

Office Locations

Awards & Accreditations

Family Friendly

Family Friendly

Flexa awards 2025
Career Progression

Career Progression

Flexa awards 2025

Other jobs you might like