Infrastructure Engineering Professional (Secure Services - BT Business Digital)

Job Description

We operate a flexible hybrid working model—3 days together in the office (Manchester), 2 days wherever works for you. However, on occasion, you may be required onsite for up to five days a week to meet business or customer needs.

Please note: Eligibility for UK Security Clearance at the required level is essential for this role. You must have this clearance in place before you can start.

Why this job matters

Infrastructure Engineering Professionals play a crucial role in developing and supporting core technology services that enable organisations to operate securely and efficiently. This position offers the chance to build expertise in networking and cybersecurity, contribute to the stability of enterprise systems, and collaborate with experienced professionals to solve complex challenges. By continuously improving infrastructure performance, Infrastructure Engineers help create reliable environments where everyone can thrive. Diverse perspectives and backgrounds are valued, making this an excellent opportunity for growth and impact.

What you’ll be doing

• Assist in developing and maintaining network infrastructure, including switches, routers, and firewalls.
• Support the configuration and monitoring of security solutions, with a focus on Fortinet, CheckPoint and Cisco technologies.
• Participate in implementing cybersecurity best practices, including patching, vulnerability management, and access control.
• Contribute to infrastructure documentation, ensuring accuracy and clarity for operational processes.
• Collaborate with senior engineers on projects involving network upgrades, security enhancements, and system migrations.
• Monitor system performance and respond to alerts, escalating issues as needed.
• Develop skills in automation and scripting to streamline routine tasks and improve efficiency.

The skills and experience you'll need to succeed

Required Skills & Experience

• Basic understanding of networking concepts (TCP/IP, VLANs, routing, switching).
• Familiarity with firewall technologies, preferably Fortinet, CheckPoint and Cisco.
• Knowledge of cybersecurity principles and common threat mitigation techniques.
• Strong problem-solving skills and willingness to learn new technologies.
• Ability to work collaboratively in a team environment.

Preferred Qualifications

• Certifications such as CompTIA Network+, Fortinet NSE, or Cisco CCNA.
• Exposure to Windows and Linux server environments.
• Experience with network monitoring tools and basic scripting.

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

Benefits

• An annual bonus of up to 10% (company & personal performance dependent)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Life Assurance
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 25 days annual leave (not including bank holidays), increasing with service
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.