Contract Management Professional

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Why this job matters

The CDS Contract Professional will own end to end contract management including P&L performance, risk and obligations, financial targets and profit improvement for one or more small to medium contracts or regional contract management for complex contracts.

• Mandatory skills: Power Query, Power Pivot, Excel Macros, MS Access, MS PowerApp, contact management.
• Excellent pan tower functional knowledge
• High level of numeracy
• Expert understanding of contract delivery
• Some Stakeholder Management
• P&L Management

What you’ll be doing

•The CDS Contract Professional will own end to end contract management including P&L performance, risk and obligations, financial targets and profit improvement for one or more small to medium contracts or regional contract management for complex contracts. This includes:
•The ownership and responsibility for the end to end commercial performance of the contract/s under management
•The responsibility to ensure that all services delivered to the contract/s by CDS are delivered to the standards required and/or contained within the customer contract/s
•The ownership and management of all queries, disputes and escalations associated with the contract/s under ownership
•The ownership of all contract derived risks, obligations, SLA's and the management and mitigation of same
•The ownership of and responsibility for contract/s P&L, CGR governance and opportunity management
•Maintenance and development of customer/stakeholder relationships
•May manage a small team of CDM contract professional/analysts as required.

The skills you’ll need

Commercial ManagementRelationship BuildingProblem SolvingService Level Agreement ManagementRisk ManagementNegotiationCommercial StrategyContract ManagementBusiness AnalysisStrategic PlanningData AnalysisBid ManagementCustomer SegmentationP&LFinancial AnalysisDecision MakingGrowth MindsetInclusive Leadership

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.