Consumer - EE Delivery Professional Graduate Programme - London

Job Description

EE Consumer – Programme Delivery (Graduate Programme)

Location – London
Start date – 7th September 2026
Salary – £33,500

Apply by: 22nd March 2026

You’re not just looking for a career; you’re looking to make a difference.

About this role

Each day, we come up with new ideas to help our customers through the power of technology and our Delivery Programme teams are the people who help us turn our plans into tangible solutions. They are the ones that help deliver them into everyday working life, and with millions of customers and over 100,000 colleagues, that’s no mean feat. You could be working on anything from the latest Broadband or Mobile launch to new Customer Service Capabilities for our agents. Your solutions will impact millions of customers across our three brands, BT, EE and Plusnet.

Our Graduate programme sits within the Transformation part of our business and is all about the hands-on experience. As part of the programme, you’ll do rotations around our tribes and have the opportunity to work on different projects and be supported by a learning pathway. You’ll get the opportunity to work with and understand a wide and varied group of people across the organisation, including Architects, Marketing managers, our Technology development teams, and many more. We’ll get you shadowing and receiving support from the wider team so you can start to understand what the job is all about. As you learn how to deliver a project within a timeframe and budget, you will be exposed to all aspects of project management. After you gain some confidence, you'll be coordinating your own projects, ensuring solutions are implemented smoothly.

Whilst the on-the-job learning is valuable, we’ll still be there to support your personal development as well. We’ll make sure you learn lots of different skills, such as different project management techniques, outstanding stakeholder relationships and time-management skills. Plus, you’ll also learn things like how to build resilience and tenacity, all of which are vital in supporting careers in transformation and analysis. On top of that, you’ll learn skills in agile, data analysis and collaboration.

Duration

Two-Year Graduate Programme

Location

London or Birmingham - please ensure you are applying for the correct location.

Some of our locations are more popular than others. If we’ve filled all the roles in your preferred location, we might ask you to consider a role based somewhere else.

Entry Requirements

On target for or achieved a 2.2 in any subject.

Accessibility Support for all candidates - BT Early Careers Accessibility

All applicants will need a full UK Right to Work for the duration of their scheme, without this we cannot accept an application. Unfortunately do we not offer sponsorship for any of our Early Career roles.

Starting Salary

£33,500

Ready to Apply

It's easy to apply online; just tell us about your details and current education. You will then complete 5 text based questions and 1 video based question. If successful, after this you will attend an in person assessment centre and have the chance to ask any questions you might have.

Internal candidates will have to take on Terms & Conditions of the Graduate role including salary and benefits.

What’s in it for you?

• Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

Who are we?

EE is one of the UK’s largest subscription businesses, serving 25 million customers, backed by the UK’s fastest mobile network, and offering superfast connections in more places than any other mobile provider.

We’re unlocking the power of technology to empower millions of people, and our employees are key to our success. At EE we want our colleagues to bring their true selves to work, enjoy great benefits, flexibility, and development opportunities, and make an impact in their roles

When we ask our people to describe the culture at EE, there’s one term that crops up again and again: fast moving. We’re a tech business, after all, so we’re always facing forward, looking for new ways to keep people connected.

Everyone's welcome

This is a people-first place to work. Flexible and friendly – somewhere people make time for each other. Our diversity is a strength – it helps us to understand our customers and make better decisions. So, you don’t need to change who you are to fit in

Keep moving forward

We’ve built a supportive culture, designed to help everyone develop. Here you can try new things, develop your skills and branch out in different directions. We’ll help you realise your potential and you’ll help us keep pace with technological progress.

Make an impact

Whether helping customers get the best out of their tech or coming up with ideas to shape the future of our business, everyone’s ideas are welcome here. If you want to make a difference, it’s an exciting time to join an evolving brand.

We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

BT Group will never ask for payment during recruitment.

All genuine BT Group communications come from @bt.com emails or jobs.bt.com. Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let’s look out for one another and keep our job-seeking community safe. We look forward to receiving your application!

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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