User Interface Engineer 2 - Bangalore

Job Description

About Boomi and What Makes Us Special

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.

The Team: Customer Insights & Growth

At Boomi, we don’t just move data; we move businesses forward. Our team’s Vision is to cultivate a data-driven culture where every customer interaction yields actionable insights that empower our teams and elevate the user experience.

Location: Hybrid, Bangalore, India

The Role

As a UI Engineer II, you will be the technical architect behind our in-product engagement experience. You will bridge the gap between design and engineering, utilizing Pendo and modern web technologies to build sophisticated, high-performance user interfaces and interactive guides.

You aren't just building guides; you are engineering the digital journey that helps our customers realize immediate value.

What You Will Do :

Key Responsibilities

• UI Development: Develop and maintain custom, reusable UI components and modules for in-app guides using HTML, CSS (SCSS), and JavaScript (ES6+).
• Guide Architecture: Design, build, and deploy sophisticated in-app guides, walkthroughs, and resource centers. You’ll ensure these experiences feel native to the Boomi platform through clean HTML/CSS and JavaScript customization.
• Technical Tagging & Instrumentation: Collaborate with engineering to ensure proper DOM element tagging and data layer consistency for accurate behavioral tracking.
• Performance Optimization: Monitor and optimize the performance impact of third-party scripts (Pendo) on the core platform's load times and interactivity."
• Segmentation & Personalization: Develop user segments based on behavioral data and metadata to deliver the right message to the right user at the right time.
• Product Analytics: Analyze product usage trends to identify friction points in the customer journey. You will translate "clicks" into "insights" for our cross-functional stakeholders.
• Cross-Functional Governance: Support a high-visibility governance team across Product, Engineering, and UX Research/Design. You will ensure that our digital experience standards are met and that our in-app footprint remains intentional and uncluttered.
• Continuous Optimization: A/B test in-app content and flows to improve conversion, feature adoption, and overall customer sentiment (NPS/CSAT).

The Experience You Bring:

• Experience: 3–5 years of professional experience in front-end development or UI engineering, ideally within a B2B SaaS environment.
• Tech Stack: Expert proficiency in CSS/SCSS, HTML5, and Vanilla JavaScript. Experience with modern frameworks (React, Angular, or Vue) is a plus.
• Tooling: Hands-on experience with Pendo (specifically building custom code blocks/modules) or similar digital adoption platforms.
• Problem Solving: A strong eye for detail and the ability to translate Figma/Sketch designs into pixel-perfect, responsive code.
• Analytical Mindset: You enjoy digging into data to find the "why" behind user behavior. You are comfortable using analytics to tell a story.
• Collaborative Spirit: You can navigate conversations with engineers (technical specs) and UX designers (aesthetic standards) with equal ease.
• Education: Bachelor’s degree, or equivalent experience, in Computer Science, Business, Marketing, or a related field.

Bonus Points If You Have:

While not required, we’d be particularly excited to meet you if you bring:

• Pendo Certification: You are a Pendo Essentials or Pendo Admin certified professional.
• The "Growth Stack" Experience: Familiarity with tools that sit adjacent to Pendo, such as Segment, Amplitude, Mixpanel, or Salesforce. You understand how data flows between these systems to create a 360-degree view of the customer.
• API Knowledge: Experience with REST APIs. Since you’re at Boomi, knowing how to "talk" to other systems via API is a massive advantage—especially when it comes to passing custom metadata into Pendo.
• Experimentation Frameworks: You have a background in A/B testing or Conversion Rate Optimization (CRO). You don’t just launch guides; you run experiments to see which version actually drives more feature adoption.
• Product-Led Growth (PLG) Expertise: You have worked in a company that transitioned from a traditional sales motion to a PLG motion (Self-Service, Free Trial, or PayGo models).

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Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.

All employment decisions are based on business needs, job requirements, and individual qualifications.

Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.