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Working at BD

  • Company employees
    60,000+

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Office locations

Join BD as a Key Account Manager, MMS based in Ho Chi Minh City or Hanoi, Vietnam. This full-time role focuses on driving in-market sales for pharmacy automation portfolios, managing complex capital equipment sales cycles, and building strategic relationships with hospital stakeholders.

Requirements

  • Minimum 5 years of relevant sales or key account management experience in medical equipment CAPEX business.
  • Strong understanding of Vietnam hospital tender regulations and equipment procurement processes.
  • Strong Vietnamese communication skills are required; English communication is an advantage.
  • Bachelor’s degree in Pharmacy is preferred.

Skills & Responsibilities

  • Account Management: Develop and execute account plans for priority hospitals to expand penetration and drive revenue growth.
  • Sales Negotiation: Navigate complex equipment sales cycles, stakeholder mapping, specification development, and tender pathways.
  • Relationship Building: Engage with hospital decision-makers across pharmacy, nursing, procurement, IT, and hospital leadership.
  • Market Analysis: Develop account-level market intelligence regarding competitors, installed bases, and investment plans.
  • Potential transition routes: People from pharmaceutical sales or medical device account management roles may bring relevant sales and healthcare industry experience, alongside meeting local stakeholder engagement requirements.

Job description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Key Responsibilities

  • Own in market sales for the assigned MMS portfolio (Pharmacy Automation) and accounts, delivering revenue and account-level growth objectives.

  • Develop and execute account plans for priority hospitals; identify new opportunities and expand penetration.

  • Build trusted relationships with hospital decision makers and relevant stakeholders across pharmacy, nursing, procurement, IT and hospital leadership.

  • Understand customer workflow, operational challenges and investment priorities to position BD solutions and value propositions.

  • Collaborate with distributor/channel partners, the regional teams - Business Development Manager, Marketing, Clinical, Application - Technical Service teams to drive demand generation, develop and progress account opportunities, conduct customized solution presentations, demonstrations for priority hospital accounts.

  • Navigate complex equipment sales cycles, including stakeholder mapping, specification development, tender pathways, commercial negotiation and project progression.

  • Develop strong account-level market intelligence, including decision processes, competitors, installed base and upcoming equipment investment plans.

  • Maintain disciplined funnel management, forecasting and opportunity progression from qualification through closure, following BD Commercial excellence compliance.

  • Track procurement and tender developments that may affect opportunity timing, requirements or competitiveness, and translate them into account actions.

  • Partner with distributors on account execution while maintaining clear visibility of hospital-level sales activity, funnel status and next actions to drive conversion, post sales service to customer.

Experience & Qualifications

  • Bachelor’s degree in Pharmacy is an advantage.
  • Minimum 5 years of relevant sales or key account management experience, with proven experience in medical equipment CAPEX business, preferably in healthcare technology, automation, or healthcare infrastructure projects.
  • Strong understanding of Vietnam hospital tender regulations and equipment procurement processes, with practical experience navigating public and/or private hospital purchasing environments.
  • Strong hospital account management capability, with experience engaging clinical, technical, procurement and hospital leadership stakeholders. Experience engaging with C-suite executives, hospital leadership and pharmacy department heads is a strong plus.
  • Customer-centric and commercially minded, with strong learning and analytical skills to understand customer challenges and collaborate with different stakeholders to propose solutions that improve pharmacy operations and clinical workflows.
  • Excellent communication, negotiation and presentation skills. Strong Vietnamese communication skills are required for local customer engagement; good English communication skill is an advantage.
  • Based in Vietnam, with regular travel to customer sites as required.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

VNM Ho Chi Minh City - Me Linh Point Tower

Additional Locations

VNM Hanoi City

Work Shift

Apply now
BD

Key Account Manager, MMS

Hanoi, Ho Chi Minh City
Field-based

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