Join BD as a Key Account Manager, Balkans based in Zagreb, Croatia. This full-time role requires 60-80% travel and involves driving sales, managing distributor relationships, and executing market strategies within the medical technology sector. The annual salary ranges from €34,400 to €52,475 EUR.
Requirements
Higher education/university degree in a relevant field (biology, biochemistry, or molecular biology is an asset).
At least 3 years of experience as an Account/Territory Manager in a medical devices or pharmaceutical company.
Native or proficient in Croatian, with very good spoken and written English.
Knowledge of blood drawing and laboratory preanalytical market is an additional asset.
Skills & Responsibilities
Sales & Account Management: Deliver regional sales and profitability targets by building relationships with distributors and key opinion leaders.
Strategy & Execution: Develop and implement individual sales and market development strategies, handle pricing, contracts, and tender preparation.
CRM & Reporting: Maintain an accurate CRM database via salesforce.com and process market information.
Training & Support: Conduct product trainings for distributors and HCPs in cooperation with clinical specialists.
Potential transition routes: People from pharmaceutical sales or clinical application specialist roles may bring strong B2B healthcare sales and technical product knowledge, alongside meeting the required stakeholder management experience.
Job description
We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
About the Role
The Key Account Manager is the first point of contact for distributors and is responsible for selling the products and solutions in accordance with company strategy and sales targets. The Key Account Manager develops the core business and in parallel develops new business opportunities, defines customer projects, implements them in accordance with the agreed marketing and sales strategy, and thus contributes to the success of the company.
Job Responsibilities:
Building, coordinating and consolidating relationships with distributors, HCPs, decision makers and opinion leaders
Ensuring to deliver regional targets of sales and profitability
Development and implementation of an individual sales strategy tailored to the customer’s needs
Implementation of the market development strategy
Maintaining an accurate and up-to-date CRM database (salesforce.com) of all accounts, including activities, opportunities, threats and customer contact details.
Participation in relevant conferences, workshops as required
Pricing and contract management, business plans creation
Supporting distributors in tender preparation
Handling of product complaints, processing in appropriate systems and communication with customers.
Support applications of the products in the field
Close cooperation with Application Specialists in the region to agree on actions, timing, follow up and feedback
Close cooperation with marketing and clinical specialists on support needed (publications, materials, KOL references)
Regular collection and processing of market information (trends, competition behavior, products, services, etc.) and introducing ideas for the development of sales plans.
Conducting product trainings to distributors and HCPs with close cooperation with Clinical/Application Specialist
About You
Higher education/university degree in a relevant field (field of biology, biochemistry or molecular biology will be an asset)
At least 3 years of experience as Account/Territory Manager in a medical devices/ pharmaceutical company with proven track record of success
Knowledge of blood drawing and laboratory preanalytical market will be additional asset
Native or proficient in Croatian/ Very good knowledge of English spoken and written
Ability to both work independently as within a team with the ability to influence without authority
Extensive travel required (60-80% of time)
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
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Primary Work Location
HRV Croatia
Additional Locations
Work Shift
At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."
Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.
Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.
