Forward Maintenance Manager

The Forward Maintenance
Manager holds the relevant maintenance authority for their areas of
responsibility. They are responsible to
the Senior Maintenance Manager for all aspects of the products and/or services
they deliver and for adherence to the maintenance programme. They are
responsible for the leadership, management and co-ordination of all areas and
people under their control. The Maintenance Manager is responsible for ensuring
compliance with all regulatory requirements.

Areas of Responsibility:

• Performance indicators – Ensure the effective leadership of Part 145
  activities by setting delivery targets, monitoring progress and developing
  performance improvement programmes. Responsible for: management reviews; the
  assessment of escalated issues for impact on Continuing Airworthiness and
  generating effective resolution, or sponsoring escalation to senior management,
  as appropriate.
  
• Completion of activities – Ensure all Part 145 activities are appropriately
  documented and the appropriate airworthiness records are maintained on relevant
  systems (IT / paper based). Ensure all Part 145 activities are performed by
  suitably qualified, experienced and authorised personnel. Lead the integration
  of Part 145 activity within the business and in particular the engagement of
  key stakeholders at all stages of the process.
  
• Procedure/standards – Lead Part 145’s compliance
  with the Part 145 Exposition, its associated procedures and standards, and any
  other company procedures and standards, as applicable. Drive and implement
  change as required, whilst ensuring compliance.
  
• Safety Management System – Lead the application of Human Factors, Error
  Management, Risk Management and Safety Assurance within Part 145, together with
  the proactive analysis, mitigation and management of Hazards.
  
• Management System Assurance – Ensure all Part 145
  activities are compliant with the AM&S Governance and Assurance framework.
  Ensure Process Confirmations and independent assurance audits are supported by
  Part 145 personnel. Manage audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate, deliver and implement effective improvements to overcome any non-compliance and monitor effectiveness.

Core Activity

• Ensuring that all tasked maintenance has
  been properly carried out in accordance with the Statement of Work, using the
  AMC documentation set as defined within the current Maintenance Organisation
  Exposition using the latest approved technical information
  
• Responsible for schedule
  adherence to the Maintenance plan and short to medium term Progress reporting against delivery targets to the Maintenance
  Manager. Apply analytical skills to the tactical
  evaluation and resolution of operational problems
  
• Discharging the governance across the
  organisation that is required to ensure compliance with the Maintenance Organisation’s Exposition and associated AMC’s. Assess
  and report on any non-compliances and the impact to the wider programme to Maintenance
  Manager
  
• Manage shift and resource
  plans to ensure agreed delivery targets can be accomplished within the
  requirements of the regulatory framework by ensuring staff are sufficiently
  competent and approved for the maintenance tasks allocated to them within the
  shift plan
  
• Provides leadership to Team Leaders through
  formal assessment processes, demonstrating sound and comprehensive
  communication and people management skills. Ensure that the team members’ task
  authorisations for working on an aircraft or components in accordance with AMC
  requirements are current. Ensure that
  currency and recency records are maintained, capturing experience and all
  technical training of maintenance personnel
  
• Understanding the impact the team can have on the Service Safety Hazard

Key Accountabilities

• Performance
  indicators – Ensure the effective management of regulatory activities by
  setting delivery targets, monitoring progress and developing performance
  improvement programmes. Prioritises activities within/across teams to maximise
  efficiency. Responsible for the assessment of escalated issues for any impact
  on continuing airworthiness and generating effective resolution, or sponsoring
  escalation to management, as appropriate
  
• Completion
  of activities – Ensure
  all Part 145 activities are appropriately documented and airworthiness records
  are maintained on relevant systems (IT / paper based). Ensure suitably
  qualified, experienced and authorised personnel perform all Part 145
  activities. Ensure the integration of Part 145 activity
  within the business, including the engagement of key stakeholders at all stages
  of the process. Provide support and guidance to the team
  
• Procedure/standards – Comply with
  the regulatory framework, its associated procedures and standards and any other
  company procedures and standards, as applicable. Identify and propose changes
  
• Safety
  Management System – Promote
  the application of Human Factors, Error Management, Risk Management and Safety
  Assurance within the Part 145 team(s), together with the proactive analysis,
  mitigation and management of Hazards Management
  System Assurance – Ensure maintenance activities are compliant with the QAF
  governance and assurance framework, including supporting process confirmations
  and independent assurance audits. Support the response to audit findings in a timely and appropriate manner and provide information to support the relevant reviews. Support the implementation of identified improvements to overcome any non-compliance and monitor effectiveness

Major Areas of Responsibility Specific to Capability:

• May hold a Letter of Delegation from the Head of
  Aircraft Maintenance detailing accountabilities and responsibilities for the
  delivery of the Maintenance Service in accordance with the Maintenance
  Organisations Exposition, the associated procedures and the platforms approved
  data set.
  
• Ensure that all tasked maintenance has been
  properly carried out in accordance with the Statement of Work, using the AMC
  documentation set as defined within the current Maintenance Organisation
  Exposition using the latest approved technical information.
  
• Will hold accountability for the service
  delivery to the Head of Aircraft Maintenance in accordance with the Maintenance
  Plan. Responsible for schedule adherence, to the Maintenance plan. Progress
  reporting against delivery targets to the Head of Aircraft Maintenance.
  
• Accountable for discharging the governance
  across the organisation that is required to ensure compliance with the
  Maintenance Organisations Exposition and associated AMC’s. Assess and report on any non-compliances and
  the impact to the wider programme to the Head of Aircraft Maintenance.
  
• Accountable for the shift and resource plans to
  ensure agreed delivery targets can be accomplished within the requirements of
  the regulatory framework by ensuring staff are sufficiently competent and
  approved for the maintenance tasks allocated to them within the shift plan.
  
• Provides leadership and direction to team
  members, including Executives, through a formal assessment processes,
  demonstrating sound and comprehensive communication and people management skills. Grant task authorisations for working on an aircraft or components in accordance with AMC requirements. Accountable to ensure that currency and recency records are maintained, capturing experience and all technical training of maintenance personnel.

Functional Competence & Capability:

• Expert leader at this
  level.
• Requires broad and in-depth product knowledge and a comprehensive
  understanding of the relationship with interfacing / contributory areas.
• Responsible for ensuring team compliance with the risk assessments and SHE
  policies and procedures.
  

Requirements

Qualifications:

• Completion of an Engineering Apprenticeship, including City
  & Guilds 2675 or 2661 (or equivalent).
  
• Ideally qualified in Aeronautical Engineering.
  
• Alternatively, possession of a recognised Engineering Degree
  in one of the following disciplines:
  

– Aeronautical
Engineering
– Mechanical
Engineering
– Electrical
Engineering
– Electronic
Engineering
– Avionic
Engineering
– Any
other field relevant to aircraft maintenance and continuing airworthiness.

Experience:

• 5 years practical experience and expertise in
  the application of aviation safety standards and safe operating practices.
  
• 2 years relevant work experience within the
  aircraft maintenance environment working at a supervisory level exercising
  certifying privileges.
  
• 6 months experience on type (in the last two
  years).
  
• A comprehensive knowledge of Acceptable Means of
  Compliance documentation set.