Facility Operation and Maintenance Lead

The Facility Operation and Maintenance Lead is
responsible for providing an efficient and safe working environment for
Technical Institute and Qatar Armed Forces Staff. Consulting with Senior
Management, all QAF/QECE stakeholders and the BAE Systems Construction and Facilities function and with external contractors, the role will ensure the day-to-day
care, management, security, and preservation of all Technical Institute hard
and soft services.

Engaging directly with
all occupants, including all suppliers, contractors and vendors, the role will
ensure stakeholders are informed of their obligations and, as a result,
day-to-day operations remain uninterrupted. Managing all preventative and reactive maintenance activities the role will ensure
the relevant Operations and
Maintenance teams are completing their tasks in a safe and timely manner.
Additionally, directing all maintenance personnel and engaging with the QAFTI Officers and QAF Maintenance Team, the role will ensure all activities are completed in-line with the Facility Maintenance and Operations Manuals provided by suppliers and in line with both BAE and Governmental
Policies and legislation.

The role will oversee
all QAF and relevant Al Udeid authorities’ activities and the BAE Systems
Facilities and Construction function activities to ensure the statutory and regulatory requirements are met whilst maintaining
an uninterrupted supply of all utility services and that the TI remains
operationally safe to deliver activities to the customer.

The
Facility Operation and Maintenance Lead will report
directly to the Technical Operations
Manager and work closely with the Engineering
Lead and SHE functions, to ensure the needs of the organisation are met, inclusive of
any Technical Institute development activities.

Through the support team, the role will
plan and implement a programme for local purchase and sourcing of assets and
POL, including training items and tooling required to support training delivery
(electrical and mechanical). This role will also ensure a robust waste disposal
system is in place in collaboration with the QAF FM team.

The Facility Operation and Maintenance Lead will also
be responsible for the management of three Support Technicians and their
activities, ultimately ensuring support is provided to the Engineering Lead and
Teaching Staff as required, as well as utilising them on a priority basis for
any FM related tasks to provide a suitably safe working environment for all
staff and students and that all Technical Institute operations can be carried out in a safe manner, without risk and does not affect the ability to deliver training.

The role will function as the point of contact
for all BAE Systems security related matters, including perimeter security, building security, alarm activations, personnel access, and asset management. Working closely with both the QAF Security
Forces, QBO and BAE UK Security, ensuring all applicable regulations are not
compromised

· Development,
implementation and maintenance of the Facility Management and Operation Plan,
inclusive of all Supplier and Civil Defense documentation pertinent to the inspections, maintenance, and operation of all Technical Institute facilities and MEP services.

· Working
closely with the responsible QAF people, manage activities related to the
operation and maintenance of the facilities. Activities, including scheduled inspections, preventative maintenance,
reactive maintenance with functional support to ensure any building/equipment
warranties are not compromised.

· Customer liaison regarding all facility concerns and contract dependencies, inclusive of the provision of utilities and services i.e., waste disposal, water, fuel,
power, AC etc.

· Production and presentation of reports for the
QTI SMT, QAF and BAE Systems as required, identifying recurring issues and
trends, costs incurred and disruptions to training delivery and, in turn,
implementing improvement initiatives.

· Responsible
for ensuring all Technical Institute staff are informed on the processes and
procedures for raising faults and issues are appropriately documented and
feedback/updates provided.

· Monitoring
and analysis of all fault reports to identify trends and propose cost effective
solutions.

· Manage
all BAE Systems contractors, vendors, and third-party visits to ensure security
and safety is not compromised and all activities are conducted against the
appropriate risk assessment and safe systems of work, implementing BAE Use of
External Contractors’ policy where required.

· Reporting
to all relevant stakeholders, any facility or utility provision issues, changes
to risk assessments or standard operating procedures.

· Regularly
review the Operation and Maintenance services to identify and implement the
necessary actions against areas for improvement in operation, cost saving, and
efficiency.

· Working
with the QAF, ensure all design drawings, including fire, civils, utilities,
mechanical, electrical, and plumbing and update/replace if any systems and
infrastructure or utility provision is changed.

· Oversee
all refurbishments and renovations, ensuring strict compliance with regulatory
and statutory regulations. Ensuring any building and/or equipment warranty
remains unaffected and all relevant stakeholders (including BAE Facilities and
Construction and QECE/QCD) approvals have been obtained.

· As the
Security Lead and POC for all security matters for both BAE and QAF, design,
produce and implement the required documentation suite to be compliant.
Including Staff and Visitors Access, Clear Desk Policy, Mobile Phone Policy,
and production of the Technical Institutes Business Continuity & Incident
Management Plans.

Requirements

· A Foundation Degree/HND in Management, Operations Management, or a similar discipline with a background in Engineering.

· Safety, Health, and Environment qualifications equivalent to NEBOSH Dip or NCRQ Dip.

· Knowledge of financial management principles and general understanding of finance and budgeting.

· Highly organized with extensive planning and problem-solving skills required.

· Ability to
manage time and workload effectively.

· Excellent communication skills, both written and verbal.

· Ability to engage and motivate others.

· Experience working in a military environment.

· Experience working in the Middle East.

· High degree of competency with Microsoft Office applications.

· Able to gather and analyze data and produce
reports.

• Experience working in an educational establishment is preferred.