Document Cell Technician

Job Description

The Document Cell Technician reports to the Document Lead and is the point of contact for technical
documentation/ information. To provide leadership and oversight for the
development and delivery of all Continuing Airworthiness Records activities,
whilst maximising operational efficiency and minimising costs.

Through the effective utilisation of
subject matter knowledge and experience, able to lead and manage a team /
number of teams of skilled and knowledgeable personnel, to deliver fit for
purpose Continuing Airworthiness Record

The
post holder will supervise a range of activities in order to maintain the
integrity, safety, availability, access, retention and disposal of technical
documents within the aircraft maintenance organisation.

Ensuring legibility and completeness of
all aircraft records.

Core Activity:

• Ensuring all Airworthiness Records activities are appropriately
  documented and airworthiness records are maintained on relevant systems
  
• Monitoring technical instructions compliance and feedback to
  engineering operations upon completion
  
• Reporting inability to complete technical instructions within the
  specified timescales to rectifications controller
  
• Auditing IMS for data integrity at required intervals
  
• Preparing aircraft land-away documentation and consolidation to
  IMS upon aircraft return
  
• Leading the development and publication of the performance
  indicators required to demonstrate the configuration, quality and integrity of
  the aircraft Airworthiness Records
  
• Leading the development and update of all airworthiness records,
  including the input of aircraft technical logs (hours, cycles, etc.) into the
  aircraft System of Record (IMS)
  
• Leading the delivery of advice and assistance on modification or
  configuration status
  
• Managing the development, production and
  publication of the performance indicators required to demonstrate the
  configuration, quality and integrity of the aircraft and component Continuing
  Airworthiness Records
  
• Managing the delivery of the necessary
  reconciliation activities required to ensure the configuration, quality and
  integrity of the Continuing Airworthiness Records is maintained
  
• At a tactical level, managing the provision of
  information from the Continuing Airworthiness Records and the interface with
  Maintenance Tasking, Part 145 organisation, Fleet Planning, Reliability
  Programmes and other key stakeholders, in order to deliver the required
  standards of Continuing Airworthiness and contract delivery
  
• Managing and report on the effectiveness of
  Continuing Airworthiness Records completion and management processes, including
  feedback to Part 145 organisation and Suppliers, across all responsible
  maintenance locations. Ensure escalated issues, including any identified by the
  Airworthiness Review process, are assessed and effective solutions implemented
  into the Continuing Airworthiness Records activities
  
• Managing the delivery of advice and assistance
  on modification/configuration status-related questions
• Deputising for the Document Cell Lead and the
  Line Controller as required.

Key Accountabilities:

• Performance indicators – Ensure the
  effective management of Continuing Airworthiness Records activities by setting
  delivery targets, monitoring progress and developing performance improvement
  programmes. Prioritises activities within/across team to maximise efficiency.
  Represents the Document Cell Lead at management reviews, where necessary.
  Responsible for the assessment of escalated issues for any impact on Continuing
  Airworthiness and generating effective resolution, or sponsoring escalation to
  management, as appropriate
  
• Completion
  of activities – Ensure all Continuing Airworthiness Records
  activities are appropriately documented and Airworthiness Records are
  maintained on relevant systems (IT/paper based). Ensure all Continuing
  Airworthiness Records activities are performed by suitably qualified,
  experienced and authorised personnel. Ensure the integration of Continuing
  Airworthiness Records activity within the business, including the engagement of
  key stakeholders at all stages of the process. Provide support and guidance to
  the team
  
• Procedure/standards – Manage the
  Continuing Airworthiness Records team(s) compliance with the CAME, its
  associated procedures and standards, and any other Company procedures and
  standards, as applicable. Identify, propose and implement change as required,
  whilst ensuring compliance
  
• Safety Management System – Promote the
  application of Human Factors, Error Management, Risk Management and Safety
  Assurance within the Continuing Airworthiness Records team(s), together with
  the proactive analysis, mitigation and management of Hazards
  
• Management
  System Assurance – Management and application of the CAA system within
  airworthiness records, including supporting audits, responding to findings in a
  timely manner and providing relevant information into the appropriate reviews
  
• Statutory/Regulatory & Legislative
  requirements –
  Able to demonstrate a detailed understanding and application of the Continuing
  Airworthiness regulatory framework, e.g. EASA and ensure any changes are
  implemented; Ensure compliance with all other requirements, e.g. ITAR/EaPW
  
• Contractual Requirements – Ensure compliance
  with all applicable contractual requirements; Support contract reviews and
  ensure communication of any changes into airworthiness records activities

Requirements

Qualifications/Functional Knowledge:

• Minimum HNC in a relevant Data
  Management or Technical discipline, or Part 66 Category C qualified, or
  suitable equivalent
  
• Recent experience within a Maintenance &
  Support environment, including significant direct experience of managing and
  maintaining Continuing Airworthiness Records. Or Recent proven experience as a
  Team Leader in a related discipline, such as Maintenance Tasking &
  Verification, Reliability Programme management or Maintenance Programme
  development Able to demonstrate good team leadership knowledge and skills
  
• Effective, highly credible communicator with
  strong interpersonal skills
  
• Requires broad product knowledge and a
  comprehensive understanding of the relationship with interfacing / contributory
  areas
  
• Able to analyse and interpret data
  
• Comprehensive understanding of current IT
  software packages used within the Continuing Airworthiness Records discipline
  
• Good understanding of Project Management
  techniques
  
• Understanding of the Financial,
  Commercial and Procurement processes within BAE Systems and the operating
  Customer
  
• Strong
  quantitative, analytical and project management skills/experience, with Lean
  management principles
  
• Human
  Factors- Standard Course Specification
  
• E&PW Awareness- Standard
  Course Specification
  
• ITAR Awareness- Standard
  Course Specification
  
• IT Literate