Senior Product Manager

Job Description

Company Description

We’re ASOS, the online retailer for fashion lovers all around the world.

We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions.

But how are we showing up? We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.

Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.

Job Description

Digital Product at ASOS

We’re recently completed an exciting transformation journey, evolving our Digital Product team and processes with a powerful new way of working that places our digital products at the heart of our business. We are now seeking experienced Senior Product Managers to join our Product-Led Organisation. These roles span various squads, focusing either internal and external initiatives, as we 'Evolve ASOS beyond 'just' an eCommerce retailer'.

We currently receive over 2.5 billion visits annually, more than 23 million active customers, and over 50 million unique visitors monthly. This creates a highly committed and exciting environment with opportunities to develop best-in-class digital products.

The Details

We’re looking for a Senior Product Manager to join our dynamic Recommendations team. This is a pivotal role where you’ll be responsible for driving the strategy and execution of our machine learning-powered recommendation systems, from the models that drive the recommendations to the customer experiences which surface them. Your work will directly impact the shopping experience of millions of ASOS customers worldwide.

The current RecSys is built from a Transformer based architecture and powers a variety of onsite and offsite customer experiences.

Key Responsibilities:

• Product Strategy: Define and drive the product vision, strategy and roadmap for our recommendation systems, ensuring alignment with ASOS’s overall business goals.
• Cross-functional Collaboration: Work closely with engineering, data science, product design, and other product development teams to ensure seamless integration and delivery of product features.
• Customer Focus: Utilise customer insights and data to inform product decisions, ensuring our recommendations meet the needs of our customers and our business goals.
• Stakeholder Management: Work with various stakeholders across the business to define and refine your plan and execute it effectively.
• Measurement: Establish KPIs and metrics to measure the success of recommendation features, continuously optimising for better performance and customer satisfaction.
• Leadership: Set the standard for how things are done, mentor and guide junior product managers, fostering a culture of innovation and excellence within the team.

Qualifications

About You

• You’ve got extensive and demonstrative experience in shipping successful, customer-centric digital products in a fast-paced environment.
• You have a deep understanding of machine learning algorithms and technologies, with hands-on experience in deploying machine learning models at scale.
• You are a macro thinker who is always looking at the big picture.
• You are passionate about metrics, with strong analytical and problem-solving skills.
• You leverage the team you work with, bring out the best of them, and tease out creative ideas.
• You influence and challenge the people you work with.
• You are structured and transparent in your communication.
• You are enthusiastic about working at ASOS and can hit the ground running

Additional Information

BeneFITS’

• Employee discount (hello ASOS discount!)
• ASOS Develops (personal development opportunities across the business)
• Employee sample sales
• Access to a huge range of LinkedIn learning materials
• 25 days paid annual leave + an extra celebration day for a special moment
• Discretionary bonus scheme
• Private medical care scheme
• Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits

Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.