IT/OT support engineer

Job Description

APM Terminals

Location: Barcelona, Spain
Contract: Full-time, On-site (Monday to Friday, shifts between 06:00–20:30)
Speciality: Informática y Comunicaciones

Appetiser

At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide.
Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations.
Join us and be part of a team that values excellence, collaboration, and innovation.

We Offer

At APM Terminals, we foster a dynamic learning and training culture that empowers our employees to excel.
Our focus on continuous improvement—rooted in LEAN principles—ensures that every team member has the opportunity to develop professionally and advance their career.

Join us to be part of an innovative, forward‑thinking environment where your growth is our priority, and enjoy the many advantages of belonging to a global organization.

We’re Looking For

Lean‑minded talent: someone who brings a strong continuous‑improvement mindset—naturally curious, proactive, and committed to solving problems at the root. Someone driven to make things better every day.

We are seeking an IT/OT Support Engineer with strong hands-on capabilities and a passion for operational excellence to join our team at Spanish Gateways (Barcelona).

About the Role

As an IT/OT Support Engineer, you will play a key role in ensuring the health, performance, and reliability of our local IT and OT infrastructure. You will provide frontline support in a dynamic terminal environment and collaborate with both regional and global teams to maintain and improve our systems.

Key Responsibilities

• Provide end-user support for desktops, laptops, printers, mobile devices, and Office applications.
• Maintain and troubleshoot local IT infrastructure (datacenter racks, cabling, networking, servers).
• Support IT/OT systems including CCTV, biometric access systems, OCR equipment, and Vehicle Mounted Terminals.
• Assist with incident resolution and change implementation within agreed SLAs.
• Contribute to IT projects such as upgrades, migrations, deployments, and system enhancements.
• Perform routine maintenance and ensure compliance with cybersecurity standards.
• Collaborate with regional and global teams for hands-on support and knowledge sharing.

What We’re Looking For

• Degree in IT Engineering, Telecommunications, or related field.
• Knowledge of VMware, networking, and communications (CISCO certification is a plus).
• Familiarity with ITIL processes (certification preferred).
• Strong English communication skills (verbal and written).
• Hands-on, proactive, and solution-oriented mindset.
• Ability to work onsite in rotating daytime shifts (06:00–20:30).

Why Join Us?

• Exposure to regional and global teams within a world-leading logistics and terminals organization.
• Opportunity to develop expertise in secure network infrastructure, data center operations, and cutting-edge IT/OT technologies.
• Clear and diverse career paths:
  • Project Management
  • Service Management
  • Business Analysis
  • Regional/Global IT Support

What We Offer

• Competitive salary and benefits package.
• Learning, training, and professional development opportunities.
• A collaborative, innovative, and international work environment.

Ready to Apply?

If you're ready to take the next step in your IT career and contribute to keeping global trade moving, we’d love to hear from you.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.