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APM Terminals • Kenya, Mombasa, 93006-80102 | Kenya

Gate Clerk

Employment type:  Full time
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Job Description

APM Terminals

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We have an opportunity for a Gate Clerk to provide exemplary service to both external clients and internal customers as well as ensure high quality of data through accurate data capturing in DMS, processing and reporting on daily basis

WHAT WE OFFER:

When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together. Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner.

Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality, or religious belief.

KEY RESPONSIBILITIES:

  • Perform gate Gate in/Gate out transactions ,issues/receives Delivery order and EIR respectively

  • Equipment validation for drop off as per Maersk and 3PSL guides and procedures

  • Update relevant information in the Data Management System (DMS)

  • Capturing gate in data into DMS for every equipment validated and duly surveyed in line with existing SOPs

  • Generating both gate in and gate out EIRs and issuing the same to transporters

  • Receiving and verifying export client booking confirmations and issuing loading slips in accordance with existing SOPs

  • Generates internal and external reports and share with stakeholders

  • Reviewing and responding to internal/external customer queries with complete, concise, and accurate response that help to resolve issues expeditiously

  • Processing, planning and executing equipment evacuation as per guidelines of every shipping line and as per existing internal SOPs

  • Be part of and help steer engagement among team members

  • Constantly be part of a robust safety culture through identification and reporting unsafe conditions/behavior in work environment

  • Recognize customer satisfaction and take authorized action to address, resolve it and prevent in the future

  • Monitor road traffic at the gate and yard to ensure safety of all personnel at the area

  • Participate in all internal training and cross-training others in the team

Accountable for:

  • Gate in and Gate out moves

  • Daily reports on gate in and gate out

  • Routine gate operational duties

  • Safety of work environment/office furniture and tools/materials for Safety in work space

WHO WE ARE LOOKING FOR:

  • Working knowledge of Word, Excel and Outlook

  • Strong communication skills-both written and verbal

  • Team player with work schedule discipline and prioritize tasks

  • Sound detail orientation when working with data

  • High level of work organization

  • Prioritization of time-sensitive tasks while maintain accuracy

  • A self-starter and goal seeker

  • Excellent problem-solving skills when dealing wit high volume of work in a fast-paced environment

#LI-LS2

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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Working at APM Terminals

Office based

Company benefits

Open to part time work for some roles
Open to compressed hours
In house training
Health insurance
Dental coverage
Mental health platform access
Compassionate leave
Life assurance
Annual bonus
Referral bonus
Employee assistance programme
Employee discounts
Adoption leave
Private GP service
Buy or sell annual leave
Religious celebration leave
401K
Annual pay rises
Enhanced pension match/contribution
Learning platform
Mentoring
Enhanced maternity leave
Shared parental leave
Women’s health leave
L&D budget
Professional subscriptions
Lunch and learns
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