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Anglian Water Services • Letchworth | United Kingdom

Works Technician Process Controller

Employment type:  Full time
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Job Description

Water Recycling Process Operator (Works Technician Process Controller)

Salary – Starting at £30,534 and increasing dependent on skills as you progress with us + standby allowance + potential increased overtime rate for Saturday + Sunday overtime) + the benefit of a company van for business use


Location – Letchworth, Royston & surrounding area

Full Time / Permanent


Hours – Our processes operate 24/7, whilst the working hours for this role are generally Monday – Friday, 08.00 - 16.00, we can offer flexibility on the start and finishing times. Please note there is a requirement for standby and occasional weekend working which come with their own pay rates.


Water Recycling is at the heart of our operations. The key services that we are responsible for are delivered by our in-house, highly skilled workforce. We collect and treat the water that customers have used, returning it to the environment via rivers and coastal outlets. Our network includes 76,000 kilometers of sewers which feed over 1,000 water recycling centers.

So if you are a hardworking, proactive and self-motivated individual who wants to learn new processes – with experience or believe you are ready for a new challenge - We want to hear from you!

What’s in it for you?

  • A salary of up to £38,169 depending on skills as you progress with us.

  • Competitive pension scheme – Anglian Water double-matches your contributions up to 6% (resulting in a combined contribution of 18%)

  • Private Healthcare Scheme at no cost to you

  • Virtual GP for your household

  • Life cover – 8 x annual salary paid to dependents

  • 25 days holiday (rising with length of service )

  • Bonus scheme

  • Plus lots of other benefits too

Your Role

The Process Operator has a responsibility to ensure that our Water Recycling treatment processes and systems are serviced and maintained within the relevant regulatory compliance – you’ll do this by:

  • Operating and maintaining our assets including tanks, pumps, screens, blowers, valves, motors, flow meters, compressors and much more.

  • Performing preventative and reactive servicing and maintenance such as lubrication on the systems above.

  • Carrying out process sampling to ensure things are operating as they should be and escalating any issues.

  • Complying with company safety policy & procedures as well as maintaining good housekeeping

  • Exploring and ensuring that we maintain the lowest possible energy demands without compromising compliance

  • In this role you must be able to work within a confined space, and at height without restrictions. Due to harness weight limits, your maximum weight cannot be in excess of 113 kilograms and you will be expected to complete relevant occupational health checks

About you –
Background and Experience

  • Experience of working in a process environment would be an advantage, however not essential

  • Good understanding of Health & Safety

  • Must have a Full UK Manual Driving Licence

Technical Skills

  • Competent with IT systems

  • Problem solver, with the ability to work quickly and using own initiative

Interpersonal Skills

  • Excellent team player, demonstrating an enthusiastic and proactive approach

  • Possess good interpersonal skills, along with excellent organisational skills and job prioritisation

  • Good communication, flexibility and reliability are essential for this position

Inclusion at Anglian Water

Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community’s Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer and we play a leading part in the Women’s Utility Network.

If you are interested in adding value to our team and progressing your career with us, please apply today, attaching a covering letter.

Closing date : Wednesday 20th May

Interview Dates : Monday 8th & Wednesday 8th June

#loveeverydrop

#LI-NV1

Company benefits

25-30 days annual leave + bank holidays
Adoption leave – 26 weeks full pay
Annual bonus
Annual pay rises
Bank holiday swaps
Bike parking – Secure bike parks at main offices
Buy or sell annual leave – 5 days (pro rata'd if part time)
Car allowance
Cinema discounts
Coaching
Coffee discounts
Collaboration spaces
Company car
Compassionate leave
Critical Illness Insurance – Personal Accident cover - providing a lump sum in the case of an accident leading to injury, death or disablement at any time, whether you are on company business or not
Cycle to work scheme
Death in service
Discretionary sick pay
Electric Car Salary Sacrifice – 2 schemes available
Employee assistance programme
Employee discounts
Employee recognition scheme
Enhanced maternity leave – 26 weeks full pay
Enhanced paternity leave – 4 weeks full pay
Enhanced pension match/contribution – Double the contribution you make up to 6% - you pay in 6%, we pay in 12%
Enhanced sick pay
Eye Care Support – Free eye tests for visual display unit (VDU) users, along with free/discounts on glasses
Faith rooms
Family health insurance – Discounted family health insurance. Available to select annually.
Fertility treatment leave
Further education support
Gym membership – Discounted gym membership
Hackathons
Health assessment
Health cash plan
Health insurance – Private Healthcare scheme including cover for pre-existing conditions
In house training
Income protection – Should you be unwell and unable to work for a period of time, the Income Replacement scheme may provide you with income for two years combined with sickness absence
Interest free loans
Learning platform
Life assurance
Life insurance – 8 times your basic annual salary
Loyalty programme – Awards for long service, along with increase in annual leave allowance
Lunch and learns
Meditation space
Menopause support
Mental health first aiders
Mental health platform access
Mental health support
Mentoring – including reverse mentoring and family leave returners
Neo-natal leave
On-site catering
On-site shower
Open to job sharing
Open to part time work for some roles
Open to part-time employees
Optional unpaid leave
Paid fostering leave – 5 days paid
Physiotherapy
Pregnancy loss leave
Private booths
Private GP service – 24/7, unlimited remote GP appointments for you and your household
Professional subscriptions
Religious celebration leave
Reservist leave
Sabbaticals
Salary sacrifice
Secure on-site parking
Shared parental leave – 26 weeks full pay
Teambuilding days
Theme park discounts
Time off in-lieu
Volunteer days

Working at Anglian Water Services

Company employees:

6500

Gender diversity (m:f:n-b):

66:33:1

Hiring in countries

United Kingdom

Office Locations

Awards & Accreditations

2nd - Best Employee Wellbeing

2nd - Best Employee Wellbeing

Flexa awards 2026