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Anglian Water Services

Operations Liaison Lead

Salary:  £44,000 – £50,000 per annum
Location:  Peterborough | United Kingdom
Location flexibility:  3 office days / week
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Job Description

Salary: £45,000- £50,000 Location: Peterborough Contract- Permanent Who are we? Here within the Anglian Water @one Alliance we are a totally collaborative organisation made up of our eight partner companies (Anglian Water, Balfour Beatty, Barhale, Binnies, MMB, MWH Treatment, Skanska and SWECO) and our extended supply chain, working together to deliver over half of Anglian Water’s capital investment programme. We are gearing up for our most exciting and challenging Asset Management Period yet, known as AMP8, this will see us deliver a programme of work larger than we’ve ever delivered before. We’ll be embarking on a new kind of project delivery focusing on nature-based solutions like wetlands and urban drainage schemes. We are driving change, empowering us to set global benchmarks and build a better environment, with the opportunity to offer enhanced growth and development to our workforce. We’re looking to build on our existing teams with an environment built for career progression. To do that we need aspiring driven talent to help us achieve our ambitious targets, are you ready to join us as we prepare to deliver the most creative and innovative AMP we have ever seen? We truly care about our customers and environment and want to continue with the great progress we are making with efficiencies in our business. To help us achieve these targets we are looking for six Operations Liaison Leads to join us on our journey of operational, customer and environmental excellence! As a valued employee, you’ll be entitled to:

  • Personal private health care
  • Virtual GP for your household
  • Bonus scheme
  • Competitive pension scheme- Anglian Water double-matches your contributions up to 6%
  • 26 days annual leave rising with length of service
  • Employee Assistance Programme
  • Excellent family friendly policies, such as 26 weeks full pay for Maternity/Adoption leave

What will you be doing as our new Operations Liaison Lead ? Working within the Operational Liaison team who represent both Water Recycling and Water operational leadership throughout the capital delivery process, you’ll follow schemes from the raising of a business need through options selection, outline and detailed design, construction & aftercare. You’ll contribute to ensuring that operational safety, operability and reliability are considered through the process, alongside contributing to ensuring that the capital delivery vehicle is able to deliver a financially and environmental sustainable solution that meets business need in a timely manner. The outcome is a better result for our customers and the environment – delivering real impact for our business. If successful, you’ll be assigned a set of schemes based on a combination of personal expertise, geographical relationship and business need, so that as a team Operations are appropriately represented throughout the capital process. Typically each person will have portfolio of projects at different lifecycle stages and of varying complexity. Key Responsibilities:

  • Support Safety in Design and Operation throughout the Capital Delivery Process
  • ​Promote and champion a safety focus in the development and delivery of capital projects
  • Represent AW Operations in Design, Construction, Commissioning & Aftercare
  • Represent AW operations throughout the capital project lifecycle including at outline design, detailed design, construction, commissioning & aftercare. Proactively gather operational views and liaise effectively with the project team, supporting the voice of operations throughout process. This will include regularly having a physical presence on site during the full project lifecycle to facilitate communication & identification of issues and the development of amicable resolutions
  • Continuous Improvement & Best Practise
  • Identify, organise and participate in visits to other sites/facilities outside across AW-region and beyond (with other water companies etc), as required, to ensure operational learning is understood and captured/recorded
  • Identify and support improvement opportunities, capturing these as appropriate through the lessons learned and asset standards processes

A little bit about your skills, experience, and behaviours….

  • Experience of managing the operation of water or water recycling assets on a day to day basis
  • Experience of the safe operation of hazardous waste/water treatment processes e.g. handling of chlorine gas, sludge treatment, DSEAR rated areas
  • Experience of facilitation, issue resolution & conflict management
  • Knowledge of AW assets standards & their application
  • Experience of the capital delivery process including some of: commercial awareness, milestone processes & project management
  • Technical understanding of some of: process design, mechanical/electrical/civil design, plant optimisation, plan maintenance, construction processes
  • If you are looking for an opportunity to help us shape the future of asset data management and use your experience and make a with an industry- leading alliance, please apply today!

Our Approach to Diversity & Inclusion At the Anglian Water’s @one Alliance, we are committed to fostering a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We believe that diversity enriches our team, fuels innovation, and drives success. We welcome applicants from all backgrounds, experiences, and identities, and actively encourage individuals from underrepresented groups to apply. We are dedicated to creating an environment free from discrimination and bias, where everyone has equal opportunities for growth and advancement. Join us in creating a culture where diversity is celebrated, and inclusion is the norm. Alongside this we want to ensure that all candidates have an equal opportunity to showcase their abilities during the interview process. If you require any specific accommodations or adjustments due to a disability or any other individual circumstances, please do not hesitate to let us know. The @one Alliance. Eight partners. Endless Opportunities To ensure we support our objectives of collaboration across the business whilst providing our workforce with the agility to achieve a healthy work/ life balance, we are asking our staff to have office or site presence on an average of three days a week.

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Working at Anglian Water Services

Hybrid

A little flex time – depending on the team

Company benefits

25-30 days annual leave + bank holidays
Adoption leave – 26 weeks full pay
Annual bonus
Annual pay rises
Bank holiday swaps
Bike parking – Secure bike parks at main offices
Buy or sell annual leave – 5 days (pro rata'd if part time)
Car allowance
Cinema discounts
Coaching
Coffee discounts
Collaboration spaces
Company car
Compassionate leave
Critical Illness Insurance – Personal Accident cover - providing a lump sum in the case of an accident leading to injury, death or disablement at any time, whether you are on company business or not
Cycle to work scheme
Death in service
Discretionary sick pay
Electric Car Salary Sacrifice – 2 schemes available
Employee assistance programme
Employee discounts
Employee recognition scheme
Enhanced maternity leave – 26 weeks full pay
Enhanced paternity leave – 4 weeks full pay
Enhanced pension match/contribution – Double the contribution you make up to 7% - you pay in 7%, we pay in 14%
Enhanced sick pay
Eye Care Support – Free eye tests for visual display unit (VDU) users, along with free/discounts on glasses
Faith rooms
Family health insurance – Discounted family health insurance. Available to select annually.
Fertility treatment leave
Further education support
Gym membership – Discounted gym membership
Hackathons
Health assessment
Health cash plan
Health insurance – Private Healthcare scheme including cover for pre-existing conditions
In house training
Income protection – Should you be unwell and unable to work for a period of time, the Income Replacement scheme may provide you with income for two years combined with sickness absence
Interest free loans
Learning platform
Life assurance
Life insurance – 8 times your basic annual salary
Loyalty programme – Awards for long service, along with increase in annual leave allowance
Lunch and learns
Meditation space
Menopause support
Mental health first aiders
Mental health platform access
Mental health support
Mentoring – including reverse mentoring and family leave returners
Neonatal leave
On-site catering
On-site shower
Open to job sharing
Open to part time work for some roles
Open to part-time employees
Optional unpaid leave
Paid fostering leave – 5 days paid
Physiotherapy
Pregnancy loss leave
Private booths
Private GP service – 24/7, unlimited remote GP appointments for you and your household
Professional subscriptions
Religious celebration leave
Reservist leave
Sabbaticals
Salary sacrifice
Secure on-site parking
Shared parental leave – 26 weeks full pay
Teambuilding days
Theme park discounts
Time off in-lieu
Volunteer days

Awards & Accreditations

2nd - Best Employee Wellbeing

2nd - Best Employee Wellbeing

Flexa awards 2026
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Company employees:

6500

Gender diversity (m:f:n-b):

66:33:1

Hiring in countries

United Kingdom

Office Locations