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Anglian Water Services • Norfolk | United Kingdom

Maintenance Assurance Co-ordinator

Employment type:  Full time
Salary:  £35,000 per annum
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Job Description

Salary: Circa £35,000 (dependent on skills and experience)
Permanent, Full-time, with flexibility for part-time
Base Location: Sheringham Water Treatment Works, Norfolk and surrounding areas

Our services are at the heart of every family and community in our region. Our Water Services team clean water to the highest standards, deliver it to millions of customers, and carefully manage our assets to ensure a reliable supply now and for future generations.

We are looking for a Maintenance Assurance Co-ordinator to play a key role in supporting the delivery of our Water Supply Maintenance Strategy. This is an exciting opportunity to help drive asset reliability, maintenance excellence, and continuous improvement across our water supply operations.

As a Maintenance Assurance Co-ordinator, you'll work closely with Area Maintenance Managers, Reliability-Centred Maintenance (RCM) Engineers, operational teams and key stakeholders to ensure maintenance activities are delivered safely, effectively, and in line with regulatory and business requirements. You'll help shift our maintenance approach from reactive to proactive, improving asset performance and operational resilience across the region.

Key Responsibilities

  • Coordinate and review maintenance activities to ensure work is completed safely, efficiently, and in accordance with maintenance standards and asset strategies.

  • Monitor maintenance performance, including completion rates, backlog, deferrals and cancellations, ensuring alignment with Reliability-Centred Maintenance (RCM), Condition-Based Maintenance (CBM) and statutory obligations.

  • Maintain and assure the quality of asset and maintenance data, ensuring accurate records are captured within asset management systems.

  • Support the development of data-driven insights through condition monitoring, predictive maintenance and performance reporting.

  • Work collaboratively with RCM Engineers and operational teams to align maintenance activities with operational priorities and asset criticality.

  • Provide independent assurance of maintenance quality, identifying gaps and opportunities for improvement.

  • Support compliance with regulatory requirements and performance measures, providing assurance and reporting to leadership forums.

  • Promote continuous improvement by identifying recurring issues, strengthening asset knowledge and embedding lessons learned into future maintenance strategies.

  • Champion a strong health, safety and wellbeing culture, ensuring maintenance activities are delivered in line with approved safe systems of work and company standards.

What You'll Bring

Essential

  • Experience in asset management.

  • Strong communication and stakeholder engagement skills.

  • Ability to analyse information, identify trends and support informed decision-making.

  • A proactive approach with a focus on continuous improvement and operational excellence.

Desirable

  • Experience of Water Supply operations and complex water treatment processes.

  • Familiarity with regulatory frameworks and performance measures such as ODI, CRI and UPO.

  • Knowledge of health, safety and environmental compliance requirements.

  • Project or programme management experience.

We invest in our people - as a valued employee, you’ll be entitled to:

  • Personal private health care

  • Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%

  • 24-hour Virtual GP service for you and your household

  • 25 days annual leave – rising with length of service and the ability to buy more

  • Life assurance (up to 8 x salary)

  • Personal accident cover (up to 5 x salary)

  • Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay

  • Bonus scheme

  • Flexible benefits and working culture to support your wellbeing and lifestyle.

Why Anglian Water?
Anglian Water is not your typical water company. What we do really matters. Water is the lifeblood of our world and we’re proud of the difference we make. We put people at the heart of our business and we truly love what we do!

If you’re passionate about what you do and would like to make a difference then we’d love to hear from you.

Inclusion at Anglian Water

We’re committed to creating a workplace where everyone feels they belong. We’re proud signatories of the Social Mobility Pledge, Race at Work Charter, and Armed Forces Covenant, and we’re a Disability Confident employer.

Closing date: 30/07/2026

#loveeverydrop

#LI-SA2

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Company benefits

25-30 days annual leave + bank holidays
Adoption leave – 26 weeks full pay
Annual bonus
Annual pay rises
Bank holiday swaps
Bike parking – Secure bike parks at main offices
Buy or sell annual leave – 5 days (pro rata'd if part time)
Car allowance
Cinema discounts
Coaching
Coffee discounts
Collaboration spaces
Company car
Compassionate leave
Critical Illness Insurance – Personal Accident cover - providing a lump sum in the case of an accident leading to injury, death or disablement at any time, whether you are on company business or not
Cycle to work scheme
Death in service
Discretionary sick pay
Electric Car Salary Sacrifice – 2 schemes available
Employee assistance programme
Employee discounts
Employee recognition scheme
Enhanced maternity leave – 26 weeks full pay
Enhanced paternity leave – 4 weeks full pay
Enhanced pension match/contribution – Double the contribution you make up to 7% - you pay in 7%, we pay in 14%
Enhanced sick pay
Eye Care Support – Free eye tests for visual display unit (VDU) users, along with free/discounts on glasses
Faith rooms
Family health insurance – Discounted family health insurance. Available to select annually.
Fertility treatment leave
Further education support
Gym membership – Discounted gym membership
Hackathons
Health assessment
Health cash plan
Health insurance – Private Healthcare scheme including cover for pre-existing conditions
In house training
Income protection – Should you be unwell and unable to work for a period of time, the Income Replacement scheme may provide you with income for two years combined with sickness absence
Interest free loans
Learning platform
Life assurance
Life insurance – 8 times your basic annual salary
Loyalty programme – Awards for long service, along with increase in annual leave allowance
Lunch and learns
Meditation space
Menopause support
Mental health first aiders
Mental health platform access
Mental health support
Mentoring – including reverse mentoring and family leave returners
Neonatal leave
On-site catering
On-site shower
Open to job sharing
Open to part time work for some roles
Open to part-time employees
Optional unpaid leave
Paid fostering leave – 5 days paid
Physiotherapy
Pregnancy loss leave
Private booths
Private GP service – 24/7, unlimited remote GP appointments for you and your household
Professional subscriptions
Religious celebration leave
Reservist leave
Sabbaticals
Salary sacrifice
Secure on-site parking
Shared parental leave – 26 weeks full pay
Teambuilding days
Theme park discounts
Time off in-lieu
Volunteer days

Working at Anglian Water Services

Company employees:

6500

Gender diversity (m:f:n-b):

66:33:1

Hiring in countries

United Kingdom

Office Locations

Awards & Accreditations

2nd - Best Employee Wellbeing

2nd - Best Employee Wellbeing

Flexa awards 2026

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