Join Airbus Helicopters España, SA as an Operations & Business Support Specialist in Albacete, Spain. This is a permanent, full-time professional role focused on providing comprehensive operational, administrative, and regulatory support to the aeronautical training center, assisting with course delivery, cost tracking, and quality improvement.
Requirements
Bachelor's degree in Business Administration, Economics, or Engineering.
0 to 2 years of experience (internships in operations, project support, or finance/controlling are highly valued).
Proficiency in Microsoft Excel, MS Office, and Google Workspace.
Fluent English; French is considered an asset.
Skills & Responsibilities
Microsoft Excel: Track course-related costs, update reporting templates, and support basic profitability and margin analyses.
Operational Coordination: Prepare and monitor training courses in accordance with civil and military standards, and check resource availability for practical sessions.
Customer Service: Manage customer front-office communications, daily operational inquiries, and process customer feedback surveys.
Quality Assurance: Participate in internal and external audits by collecting evidence and tracking derived action plans.
Potential transition routes: People from administrative, project coordination, or junior financial controlling roles may bring transferable organizational and analytical skills, alongside meeting the language and educational requirements.
Job description
Job Description:
Role Summary:
Provide comprehensive support to the operational, administrative, and regulatory activities of the aeronautical training center, ensuring course delivery and customer support, while actively assisting with cost tracking, budget follow-up, and financial reporting.
Key Responsibilities:
Operational Coordination & Course Delivery:
Prepare and monitor training courses in accordance with civil and military standards (EASA PART 147/66, PERAM 147/66).
Prepare and distribute all required course documentation to instructors and trainees.
Check the availability of helicopters and technical mock-ups for practical sessions, assisting with usage agreements.
Manage customer front-office communications and daily operational inquiries.
Support the Training Manager with course planning, teaching materials, and exam question bank maintenance.
Financial & Cost Support:
Track and monitor course-related costs and general operational expenses.
Assist in budget follow-up and highlight cost variances for monthly management reviews.
Update reporting templates and spreadsheets to support basic profitability and margin analyses.
Training offers preparation (costing&pricing)
Quality & Continuous Improvement:
Process customer feedback surveys and compile exam performance data.
Participate in internal and external audits, helping collect evidence and track derived action plans for continuous improvement.
Candidate Profile:
Education: Bachelor's degree in Business Administration, Economics, or Engineering with an interest in business management and operations.
Experience: 0 to 2 years of experience (internships in operations coordination, project support, or finance/controlling are highly valued).
Skills:
Proficient in Microsoft Excel (formulas, pivot tables, data organization).
Competent in MS Office and Google Workspace.
Strong organizational and analytical skills, initiative, proactive problem-solving, and effective communication.
Languages:
Fluent English.
French is an asset.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company: Airbus Helicopters España, SA
Employment Type: Permanent -------
Experience Level: Professional
Job Family: Training support & services
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
