Support the Airbus international user community as a Global SAP CATS Support professional in Lisbon, Portugal. This permanent, full-time role features a hybrid working model and focuses on resolving user requests and maintaining master data.
Requirements
Very good written and spoken English (mandatory).
Additional French, German, or Spanish language skills (a plus).
Knowledge of shopfloor hours control, Finance, and/or SAP (FI/CO) is preferred.
No specific degree or minimum years of experience are stated.
Skills & Responsibilities
Communication and Customer Service: Deliver friendly, respectful, and customer-oriented support to an international user community.
SAP CATS & Master Data Management: Solve user requests on processes and tools while keeping CATS and Finance master data up-to-date.
Finance & Technical Growth: Apply knowledge of Finance and SAP (FI/CO) to handle related topics and grow into technical aspects.
Potential transition routes: People from IT support, customer service, or finance administration roles may bring transferable communication and technical skills, alongside meeting mandatory English language requirements.
Job description
Job Description:
Responsibilities - your mission
The SAP User Support team is expanding with a primary focus on CATS (Cross Application Time Sheet) working times and tasks recording of the AIRBUS international user community.
The jobholder will be responsible for solving user requests on process and tools in a solution-oriented way of working. They will be responsible for keeping the master data up-to-date (CATS and Finance application related).
While the primary focus will be on SAP CATS support, the jobholder may be solicited on other Finance-related topics.
Requirements - our ideal candidate will have
Good communication skills and the ability to work with people with different cultural background
Strong customer-oriented attitude, always remaining friendly and respectful
Good language skills: very good level in written and spoken English is mandatory; additional French, German or Spanish would be a plus
Right mindset to be recognized for always acting responsive and accountable
Team oriented work attitude enjoying an international work environment
Knowledge of an application of shopfloor hours control and willingness to grow further into it
Knowledge in Finance and/or SAP (FI/CO) and willingness to grow into technical aspects
Benefits - what’s in it for you:
The chance to work in a multicultural environment.
The opportunity to grow your skills and capabilities thanks to our Airbus learning offer (digital solutions, classroom sessions, certified training....) and career opportunities across the globe.
A hybrid working model, allowing you to combine onsite and offsite work.
A modern office, well connected to public transportation.
A motivated and fun crew to grow and build and shape the GBS together.
An intense and exciting onboarding experience.
Work in a balanced environment: Beyond the many benefits offered to its employees, joining Airbus is also the guarantee of a respectable work-life balance. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company: Airbus Portugal SA
Employment Type: Permanent -------
Experience Level: Professional
Job Family: Financial Expertise
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
