Customer Logistics Manager IPLs Commercial Fleet

Job Description:

Main activities

• AHE Focal Point for Spares for Spanish Customers IPL Contracts
• Manage customer orders for spares and AGEs (IPL)
• Manage contract execution and report status to the Programs Department.
• Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.
• Coordinate with AH, AHD and external suppliers to ensure spares deliveries.
• Coordinate with equipment suppliers to ensure IPL deliveries.
• Coordinate with the Quality Department and the warehouse to expedite deliveries and optimize customer support.
• Improves customer satisfaction on Spares services.
• Analyze and manage spare parts order book.
• Ensure transversal coordination with different departments to fulfil customer needs
• Issue and update of Provisioning Plan
• Report generation to allow customer monitoring
• Analysis of existing problems (misalignment of data, discrepancies, etc)
• Control of warehouse activity to ensure readiness of material to be delivered.
• Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast.

Competences

- Customer Oriented

- Team Management

- Knowledge of Supply Chain

- Knowledge of Business & Contract Management

- Continuous Improvement methodologies

- Capacity to welcome problems and put in place corrective actions.

- Knowledge of aeronautics standards

- Experience with Military Customers

Soft Skills

- Ability to work in an international & multicultural environment

- Ability to build working relationship across multiple disciplines

- Autonomy and rigor to apply and follow standards

- Capacity to anticipate risks and difficulties

- Capacity to analyze, to propose solutions in a synthetic way

- Good communication skills

- Value creation oriented

- Initiative and proactivity

Languages

- Fluent in English & Spanish

- French or German valuable

Profile

- Degree/Master in Economics or Business Administration & Management

- Customer & Material Support Experience

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus Helicopters España, SA

Employment Type:
Permanent
-------

Experience Level:
Professional

Job Family:
Material Support & services

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.