Customer Logistics Manager NH90

Job Description

Job Description:

Job Description and Tasks

• Act as AHE Focal Point for spares orders towards Customer and NHI
  
• Manage customer orders for spares and AGEs
  
• Perform contract piloting and report contract status to CSM
  
• Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.
  
• Coordinate with DPC CLM in NHI to ensure spares deliveries from PC
  
• Coordinate with equipment suppliers to ensure spares deliveries
  
• Coordinate with NH90 Spare Manager to monitor deliveries and optimize customer support
  
• Coordinate with Material Support NH90 specialist to ensure parts deliveries
  
• Improves customer satisfaction on Spares services.
  
• Analyze and manage spare parts order book.
  
• Ensure transversal coordination with different departments to fulfil customer needs
  
• Issue and update of Provisioning Plan
  
• Report generation to allow customer monitoring
  
• Analysis of existing problems (misalignment of data, discrepancies, etc)
  
• Control of warehouse activity to ensure readiness of material to be delivered.
  
• Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast.
  

Competences

• Customer Oriented
  
• Team Management
  
• Knowledge of Supply Chain
  
• Knowledge of Business & Finance Management
  
• Continuous Improvement methodologies
  
• Capacity to welcome problems and put in place corrective actions.
  
• Knowledge of aeronautics standards
  

Soft Skills

• Ability to work in an international & multicultural environment
  
• Ability to build working relationship across multiple disciplines
  
• Autonomy and rigor to apply and follow standards
  
• Capacity to anticipate risks and difficulties
  
• Capacity to analyze, to propose solutions in a synthetic way
  
• Good communication skills
  
• Value creation oriented
  
• Initiative and proactivity
  

Languages

• Fluent in English & Spanish
  
• French or German valuable
  

Profile

• Degree/Master in Economics or Management
  
• Customer Oriented & Material Support Experience
  

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus Helicopters España, SA

Employment Type:
Permanent
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Experience Level:
Professional

Job Family:
Material Support & services

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