Pricing Manager - Pet

We're delighted to be recruiting for a new Pet Pricing Manager to join our Pet Insurance team at Admiral.

As our Pet business continues to grow, this is an exciting opportunity to join a collaborative and innovative Pricing function where you'll play a key role in shaping pricing strategy, leading a talented team, and driving profitable growth.

Pet Insurance plays an important part in Admiral's diversification strategy, and Pricing is at the centre of delivering great outcomes for both our customers and the business.

As a Pet Pricing Manager, you'll be responsible for helping to shape our pricing strategy, ensuring our rates are competitive, sustainable, and support profitable growth. You'll work with large datasets, advanced analytical tools, and market insights to identify opportunities, develop pricing recommendations, and drive improvements across our pricing models and processes.

This is an exciting opportunity to lead a team of analysts, influence key business decisions, and work closely with stakeholders across Pricing, Data, Underwriting, Product and Technology.

This is a hybrid role, with a presence in our Cardiff office. We offer flexibility around working hours and office attendance to support a healthy work-life balance.

What You'll Be Doing

Pricing & Analytics

• Lead and deliver complex pricing reviews, including rating factors, customer lifetime value, and portfolio performance analysis.
• Develop and present high-quality rate change proposals to senior stakeholders.
• Review and challenge pricing recommendations produced by analysts within the team.
• Identify opportunities to enhance pricing performance through new rating structures, variables, and methodologies.
• Conduct ad-hoc investigations and analysis to support business decision-making.
• Monitor key performance indicators and support delivery of loss ratio targets and wider business objectives.
• Maintain awareness of industry and market developments, bringing external insights into the business.

Leadership & Team Management

• Lead, coach and develop a team of Pricing Analysts.
• Manage team workload and prioritisation to ensure objectives are delivered effectively.
• Conduct regular 1-2-1s, performance reviews and development discussions.
• Foster an inclusive, collaborative and high-performing team culture.
• Support colleagues' professional growth and encourage knowledge sharing across the team.

Stakeholder Management

• Build strong relationships with stakeholders across Pricing, Data, Underwriting and wider business functions.
• Represent Pricing in cross-functional projects and initiatives.
• Present pricing recommendations and rate changes to governance forums and senior stakeholders.
• Ensure all pricing considerations are appropriately represented in business projects and decision-making.

Governance & Compliance

• Ensure customers are treated fairly in all pricing decisions.
• Adhere to regulatory requirements and internal governance standards.
• Support testing and implementation of pricing system developments.
• Ensure pricing queries, including more complex customer and risk-related cases, are managed effectively.
• Act in accordance with Admiral's Information Security policies and conduct standards.

Essential Criteria

• Proven experience working within a Pricing environment, ideally within General Insurance or Financial Services.
• Strong analytical and problem-solving skills with experience interpreting complex data to support business decisions.
• Experience using data analysis and reporting tools such as Excel, SQL, Python, R, GCP or similar platforms.
• Previous experience managing, mentoring or coaching others, with a passion for developing talent.
• Demonstrated ability to prioritise workload and manage multiple projects simultaneously.
• Strong attention to detail and commitment to maintaining data accuracy.
• Excellent communication and stakeholder management skills, with the ability to influence at different levels.
• Experience presenting recommendations, insights and analysis to senior stakeholders.
• Proactive, collaborative and results-focused approach to work.

Desirable Criteria

• Experience within the Pet Insurance market.
• Experience working with Google Cloud Platform (GCP).
• Knowledge of insurance pricing techniques, model development and rating structures.
• Experience working within a regulated financial services environment.

Admiral: Where You Can

We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.

Disability Confident Leader

As a Disability Confident Leader, for candidates with a disability or long-term health condition, that opt into the Disability Confident scheme, we’ll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process.

If you need any adjustments or support with your application or during the recruitment process, just let us know. Please do email loredana.catarama@admiralgroup.co.uk or contact us on 07345 420035.

This number is dedicated to supporting candidates that require reasonable adjustments or support during the application process.

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