Head of Infrastructure

Job Description

About Signal - Who are we?

We're on a mission to change the way businesses make decisions with our cutting-edge AI technology. To achieve that, we’re looking for passionate people to join our open and unconventional workplace. Our inclusive environment welcomes skills and experiences from diverse backgrounds and defines who we are.

About the role - What’s your purpose?

We’re looking for a strong leader with technical experience to support the growth and evolution of IT, cloud infrastructure and security & risk management.

Your focus will be on strategic planning, cloud infrastructure, network, budgetary requirements and people management responsibilities within that space. Help define and support services and help desk strategy (about 5-10% of your time).

Day-to-Day Responsibilities - What you will be doing?

• Establishing and championing an incremental cloud strategy that supports the large scale distributed systems needed for the future growth of the business
• Proactively driving multiple initiatives across multiple teams, utilising effective SLA/SLO/SLI to achieve the necessary outcomes for that strategy
• Building effective forecasts and budgets to support initiatives and wider company alignment
• Continuously assessing our security landscape, evolving and executing on a security roadmap as needed
• Defining additional company-wide initiatives and working effectively across multiple teams to successfully deliver
• Work with the overall Signal AI engineering team to evolve the company incident management approach
• Work with the rest of the Technology organisation in hiring strategy and execution
• Supporting and developing individuals through regular 1:1s, continuous feedback and relationships with key people within our IT and SRE teams

Requirements

Who are we looking for?

• You have previous experience with budgetary responsibilities
• You have previous experience managing the performance and development of people
• You have excellent communication skills, both verbal and written, and are comfortable expressing your ideas to multiple audiences
• You have an ability to collaborate and influence without relying on authority
• You have experience in collaboratively defining and rolling out a strategy that will support and accelerate the business goals
• You are comfortable with and excited by a fast-paced and often changing environment, eager to solve new problems and learn new skills in order to succeed

At Signal, we strongly believe that diverse teams perform better. We are committed to building and fostering an inclusive environment where our employees feel welcomed, valued and listened to - an environment where they can thrive being their true selves.

Benefits

• Unlimited holiday entitlement;
• Hybrid Working Environment - we have a hybrid remote policy with 2-3 days remote per week, plus Summer & Winter fully remote blocks wherever works for you, including abroad;
• Share options;
• Enhanced Maternity, Paternity and Dependents Leave policies;
• Health Cash Plan/ Pension plan / Income Protection / Life Insurance / Access to free therapists via Spill.