Senior UX Designer

Job Description

About us

Cronofy is a high-growth technology company headquartered in the UK. Our mission is to Schedule Everything For Everyone. Over the past 7 years we’ve grown a self-sustaining, profitable business serving hundreds of SaaS businesses around the world. From market leaders like GoDaddy, Houzz and Indeed through to the smallest tech start-ups. We're truly international, with over half of our customers in the US with the remainder across EMEA and APAC. Our success to date has been driven by providing the underlying technology powering scheduling in hundreds of SaaS applications. We're now working with enterprises directly, helping them address scheduling challenges at business function level in recruiting, support and service as well as organization wide.

The role

As we transition from pure-play API provider to full-service application, delivering a considered and effective user experience is going to be crucial to our success. We need an experienced UX professional to take ownership of this important function. You will be working closely with customers, engineering, support and the CEO in his capacity as Head of Product. We have developed a unique perspective on the scheduling problem space. No company has worked with as many product teams solving scheduling problems in as many sectors. All this knowledge and experience needs harnessing and crafting into a user experience that enables people to take advantage. We want you to bring your expertise. You will be given the autonomy to establish the working practices required to deliver value in line with our principles.

About you

As a successful user experience practitioner we know you that you will be empathetic and inquisitive. The Cronofy approach also rewards…

• persistence and a drive for simplicity;
• an ability to maintain focus and work independently;
• a collaborative ethic, success is a whole company effort;
• honesty and candour in your interactions with colleagues and customers;
• a sense of fun, we’re most definitely here to work hard but that doesn’t mean we shouldn’t enjoy a laugh.

Your capabilities

You will be able to demonstrate consistent success as a user experience practitioner in a B2B SaaS business, ideally with Enterprise customers. Experience of complex workflows involving multiple software systems will stand you in good stead for success. Over that time, you will have developed…

• a thorough understanding of Internet API technologies and how SaaS applications are built;
• a set of patterns and approaches to solve UX challenges;
• an interest in and domain knowledge of one or more SaaS sectors.

Clear and focused written and verbal communication is crucial to being successful both at Cronofy as well as in this role specifically. We deal with customers around the world through email, calls and video conferencing.

How we work

We can support a predominantly remote, office based or a hybrid working model. We do really value face to face time and encourage teams to spend regular time together either at our Nottingham, London, Amsterdam offices or other suitable location. We work hard but insist that everyone considers the balance between this alongside their life and responsibilities outside of work. We are direct in our dealings with each other. We continuously work to build mutual trust so that we can give each other feedback without fear of it being taking personally.*This position can be remotely based from either our ​UK ​(Nottingham / London) or Amsterdam offices.

Hiring process

What we offer

Salary of £60k-£80k according to your experience and expertise. Pension scheme. 25 days holiday in addition to national holidays. National holidays are added to your holiday allowance and you're not required to take them on the corresponding day. Training and personal development days. A principles driven culture. Supportive colleagues who enjoy spending time together.