Apprenticeship - IT Solutions Technician

Form3 | London
Flexible hours
Fully remote
Employment type
Full time

Form3 are looking for an Apprenticeship - IT Solutions Technician to join their team.

L3 IT Solutions Technician

This is a rewarding and diverse role that will give you on the job training and allow you to work towards gaining nationally accredited qualifications on a Level 3 Apprenticeship program as a Solutions Technician. You will play an important role in a deeply experienced and vibrant IT team with a real passion for development and learning. In this role you will be given an opportunity to experience and number of different functional areas – they can also consider dedication to a core area of interest and capability during the apprenticeship.


Apprenticeship Overview

Training provider: The Apprentice and Training Partnership

Expected duration: 18 monthsApprenticeship level: Advanced (Level 3) Programme: L3 IT Solutions Technician

During this apprenticeship, you will follow a fully supported training programme with The Apprentice and Training Partnership, delivered through combined classroom-based training, workplace assessment/training and online learning.

Duties will include but are not limited to:

  • First point support for all desktop, office network and printer issues 
  • Management of workplace technology, including security settings, virus checking and software upgrades, inventory, continuous updates including security patching, vulnerability remediation and unit costs 
  • Strategic direction setting for new equipment selection and technology to help business scale 
  • Ensuring compliance with security software and process standards 
  • New workstation set up 
  • Primary support contact for externally provided services (Office 365, jamf, Ubuntu etc.) 
  • Recommended changes in office technology practises and procedures as we continue to grow rapidly 


Desired skills:

  • Good verbal and written communications skills
  • IT literate
  • Previous IT knowledge (Preferred)
  • Flexibility within the role
  • 18 years and older


You are required to have 5 GCSE’s 9-4 grades or equivalent including English and Maths to apply for this type of apprenticeship. If you do not have these grades but have completed numeracy and literacy Key Skills/Functional Skills at level two you may also apply for these apprenticeships



You must meet the following eligibility criteria to apply for the role:

- Be at least 18 years of age

- Have been a UK/EEA resident for the last 3 years

- Hold valid residency status

- Have the right to work in the UK

Job Types: Full-time, Apprenticeship

Salary: £18,000.00 per year



  • Monday to Friday

Work remotely:

  • Yes


At Form3 we embrace equal opportunity and are committed to building a diverse team of exceptional individuals. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status and it is our strong belief that the more inclusive we are as a business, the better our work will be.

For more information regarding how we process your data, please read our Recruitment Data Policy.


Flexible hours
Fully remote