Field Sales Executive, Mandarin Speaking (Birmingham)

Job Description

Field Sales Executive, Mandarin Speaking (Birmingham)

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for a Field Sales Executive, Mandarin Speaking to join our Birmingham team. In this role, you’ll help us expand our restaurant network across the West Midlands, ensuring the best Chinese cuisine is available to our customers.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the Chinese Category team within the UKI Commercial function. We are experts in the local markets we serve, identifying growth opportunities in regional hubs like Birmingham to ensure Deliveroo remains the platform of choice for high-quality Chinese restaurant partners.

Here’s what your day-to-day might look like:

• Prospect and Close: Map, pitch, and sign top-tier Chinese restaurants across Birmingham and the surrounding areas to build a market-leading proposition.

• Strategic Relationship Management: Act as a city-level expert, using physical visits, calls, and social media to demonstrate Deliveroo’s technology to partners in Mandarin or Cantonese.

• End-to-End Onboarding: Oversee the restaurant journey from contract signature to "go-live," ensuring the process is seamless, efficient, and rapid.

• Early-Stage Success: Monitor and drive the performance of newly signed partners during their first eight weeks on the platform to ensure long-term growth.

• Market Integration: Represent Deliveroo at restaurant and food meet-ups, staying ahead of industry trends and what customers crave most.

What You’ll Need to Thrive

Essential:

• Language Skills: Fluency in Mandarin (written and spoken) is essential for building authentic partnerships within this category.

• Commercial Acumen: Proven ability to negotiate complex deals and a strong understanding of the economics of food delivery.

• Tenacity: A self-starter mindset with the motivation to hit demanding sales targets and take full ownership of your territory.

• Mobility: A valid driving licence and access to a car, with a willingness to travel across Birmingham and the wider region.

• Communication: Significant experience in face-to-face pitching and building rapport with diverse business owners.

Nice to Have:

• Fluency in Cantonese.

• Existing network within the regional Chinese restaurant or hospitality industry.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.

We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment

Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at accommodations@deliveroo.co.uk and we’ll be happy to help ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!